“Best experience at this location. Zoe was very and amazing. She knows exactly what we should buy and where it’s in the store. So amazed with her service. Thank you Zoe”
“Excellent service in the store today, was having difficulties placing an order online and the team went out of their way to assist. Will Definitely go back to shop”
“Honestly I love this store. I've been shopping here for the last couple of years for my kids. Prices are great when everything's on sale because who doesn't love to get a deal! My only complaint would be to have more of a selection on the kids sizes and Medium as this size seems to be gone most of the time.In overall it's best store to get good quality stuff and reasonable priced comparing to other stores.”
“The staff were super helpful, one helped me find out the price of an unmarked item, cashier was patient and directed me to where an item I was looking for. The store is well organized given the amount of customers that just leave things wherever they changed their mind about it, it's fairly clean and easy to navigate through it with a stroller.”
“I had an amazing experience at Once Upon A Child! The store was organized, well stocked, and easy to shop, and fun events for extra savings, but what truly made my visit exceptional was the customer service. Serena went above and beyond — she was friendly, attentive, and incredibly helpful from start to finish. She made the entire process smooth and enjoyable, and her positive attitude , and sweet personality really stood out. Exceptional employees like her are the reason I’ll continue coming back, we actually drive out from Brantford to shop because they always have everything we need in one stop, Highly HIGHLY recommend this location!”
“We visited Bruce during our recent trip from the states. We adored the selection of toys and gifts especially the variety of screen and plastic free toys. Everything was beautiful, easy to use, and Bruce was super knowledgeable about non-toxic and clean options for kiddos in our lives. Highly recommend!!”