Dot Furniture Store Cambridge is a Canadian-owned and operated retailer specializing in home and patio furniture since 1996. The store offers a wide selection of furniture and decor, including the largest range of patio furniture in Canada, along with indoor furniture for living rooms and dining rooms, as well as accent pieces and home accessories. Customers consistently praise the friendly and knowledgeable staff, particularly highlighting the helpfulness of the store manager. The staff are known for providing exceptional customer service, assisting with choosing the right products, and helping to mix and match furniture to achieve the perfect fit. Many reviews mention the staff’s patience and willingness to go above and beyond, including helping load furniture into vehicles during bad weather. The store offers great quality products at reasonable prices, with a variety of options suitable for different budgets. Customers note that their orders arrive quickly and are easy to assemble. The overall shopping experience at Dot Cambridge is described as warm, welcoming, and stress-free, with staff not being pushy and always willing to assist. Many customers express their intent to return, appreciating the store’s selection, service, and value for money.
Very polite lady got a recliner for our mom an she's loving it the service was awsome
November 2025
We visited this location to buy a sleeper sofa for our basement and fell in love with a gorgeous green one. After we bought it, their Black Friday sale started and they refunded us 20%, such great customer service! Eric was amazing to work with. Highly recommend this location!
October 2025
I love my new Sheffield chairs - and loved the experience of buying them even more (if you can imagine that!). Sarah went above and beyond to help me with the whole thing! I’m a fan!
