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March 2024 by tiffany hynes
Very kind down to earth people, easy process to get my car assessed. Would recommend.
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March 2024 by Jessica Hermack
The team was so amazing and so helpful with my vehicles repairs. They were very accommodating with my schedule and they organized my rental car for me. Overall I had a wonderful experience and I recommend them to everyone.
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March 2024 by Cindy Wamboldt
Everyone was very prompt and pleasant
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March 2024 by Kostecki_Executive_ Administrator
The staff at FIX Auto have always gone above and beyond with regard to any claim or repair being done at their facility.
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March 2024 by 최정아
I love Fix Auto to repair my car. Staffs are very kind and work hard. Thank you so much!
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March 2024 by Althaf k.a
Good service but takes long time when on repairing the vehicle under insurance claims
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March 2024 by Anne Wannop
The staff are kind and helpful.Unfortunately our car was repaired and they didn’t repair one of the main issues. They were quick to fix it for me after I commented. They were able to fix it before we took the car home, but it did mess up our evening plans as we were delayed because of it.
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February 2024 by katherine tobar
Honestly the worst shop you can take your car to. They never pick up the phone, I have called multiple times and no answer. In order to get in communication with them I had to go into the shop myself and ask, and even then the ladies are never at their desk and are rude. The front end of my car had damage due to an accident. They only fixed the body of the car no mechanical work was done. Since I got the car back it’s been making lots of noises that it was not making before. There is no communication at all they will not update you on anything. As well as my car was only supposed to take 16 days it was there for another 3 weeks, I mentioned to them MANY times that I did not have a rental. Every time that they would give me a completion date it was not done, and not notify me about it. They delay everything. They had my car for so long and now I have to take more time to go get my car fixed at another shop because they cannot do the work correct the first time. Do not recommended.
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February 2024 by Mike Torchia
Very friendly courteous staff who work with you every step along the way.
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February 2024 by Jordan Harris
They dont answer the phone or return emails. Go someplace that actually values their customers, or potential customers.
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February 2024 by Doug Holst
Very helpful in friendly and very understanding. And I would definitely recommend this place.
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February 2024 by Aron
Working with the staff, we were able to fast track repairs so I could get my work vehicle back on the road sooner than originally anticipated. Thank you very much!!
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January 2024 by Sobin James
I don’t have any concerns regarding their job, but they charge way too much.Other collision centres in Cambridge quote me around 10k but as my insurance company insisted I went with them and the bill was 22k
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January 2024 by CJ Janzen
Bill, the manager, and his entire staff were absolutely amazing in their service. I own a wheelchair van, so I can’t just hop into a normal rental or taxi. They did their best to get me in and repaired as quickly as possible. I’m so incredibly thankful for their service and kind staff! Highly recommend!!!!
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January 2024 by Farzam Kathia
I would not recommend to get your car fixed from here. My car had front end damage. They replaced all the damaged body parts, but they didn’t check for internal damage at all. I told them many times that the car vibrates a lot when at idle and they said they will look at it. When I got my car back, the vibration issue was still there, and I told them about it and they said everything is fine and they checked thoroughly for any other damage and the car is perfectly safe to drive. Now when I took my car in for an oil change, I mentioned the vibration issue. They showed me that the front right engine mount and engine mount bracket was damaged and it’s the first thing they check for when there’s vibration issues. This just shows Fix Auto didn’t even bother to check for any damage other than the body. Extremely unprofessional on their behalf as they told me the car is perfectly safe to drive, even though it is dangerous to drive with damaged engine mounts. Definitely would not recommend Fix Auto.
