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December 2023 by Harpreet Singh
I love the service in this cambridge store. Am employee name Aaron helps me to find exact safety shoes what i need and i appreciate his help and advise. Must visit here and get help from Mr. Aaron and get shoes what you want.
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December 2023 by Dave
I wish more store chains studied/copied the store layout and product placement principles of Mark's. They've never messed with it, just evolving it over time to incorporate new products/lines and I don't think they get enough credit for that! Everything is well laid out and familiar. And if you don't know their stores well, you'll still quickly find what you are looking for without wandering all over the store. I can walk into any Mark's and find all the same products I keep buying over and over, year after year and not miss a beat! Their 100% cotton t-shirts are still among the best as are their quad comfort Dakota work shoes.
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December 2023 by Katherine Frim
Less than one star if I could Terrible customer service. My 88 year old mother tried to get a pair of slippers and they did not have them in her size. They refused to bring some in from another store because she doesn't have an email and they don't make calls nor, according to the salesperson and manager, answer phone calls. If they can't contact you by email you lose Disgusting way to treat someone.
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December 2023 by Brian MacIntosh
I've been to marks in 4 different provinces, and numerous locations in Ontario.This is the worst Mark's location in Canada!It's a huge store, but somehow always has nothing I need.Terrible staff.Terrible customer service.They NEVER have all sizes.
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September 2023 by Debbie Spence
Quality product. Customer service is amazing. I have always found them to be helpful and accommodating when it comes to returns and exchanges. They do not make you feel like this is an inconvenience like so many retailers do.
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September 2023 by olivia marinuzzo
horrible location - was in with my family to get work pants for my husband. the ladies in the change room were gossiping and rude when i had asked for assistance with new sizes. then fast forward to checking out - the cashier was sitting on a chair and didn’t say 2 words other than my total - will not be returning. horrible customer service. disappointing when i spent $545.00 on my purchase.staff at this location were not approachable, friendly, or helpful for that matter. this location lacks customer service skills.
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July 2023 by Paul c
Clothes are fine. It's getting something in your size that's hard. 3 stores for 2 pairs of pants and a rain coat.It's always like this. Do better.
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June 2023 by Lisa Cummings
I needed ladies work boots and they had them and I wanted lightweight and they had them and it was a very nice young man that worked there I'm sorry I wish I knew his name but he was so informative and so polite wow what a great place
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May 2023 by Chrissy K
The amount of actual work wear for woman in this store is very sad. When asking about clothing for welding which is pretty much anything 100% cotton the told me I was out of luck or I could shop in the men's section. I would head over to work authority instead. They don't discriminate.
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May 2023 by David Tait
Went in to get some jeans. The sales lady was very nice and pleasant to me.
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April 2023 by Nicole Davis
Decent pricing when there's sales.Okay selectionStaff not very helpful, friendly, or easy to find (unless at register)
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March 2023 by Emily R
I was in the store during their 25% off sale and was very pleased with the customer service at this location. I went to return my items that I had bought on the Thursday (before the sale) the cashier I believe Christina was her name let me know that the sale was starting from the Friday to the Sunday. She suggested I buy my items and come back with my receipt this weekend to get a price adjustment with the sale discount. I had the pleasure of having Christina as a cashier again, she went above and beyond as an employee. Was extremely kind, patient, and very genuine. Not once did she make me feel like a chore or that I was wasting her time. Which sadly is hard to come by in the customer service industry; this girl hands down needs a raise! The associate Kendra was also very kind and from both associates I could see what a positive environment the staff creates. Thanks Christina and Kendra for your amazing service this weekend! 100% would recommend this Marks location.
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January 2023 by JIGNESH PATEL
Worse Experience ever !!!! If you buy anything in sale, I would suggest select the item and pay right away. Because they change sale hourly basis or may be in short time. They accept that thing!!! but did not sell in sale price. Quality clothes but Very disappointed this place. Total Time westing!!!!! Not recommend. Thanks!!
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January 2023 by Duncan McRae
One of the larger stores, clean, bright. Not a lot of staff to answer questions. Seems oddly expensive for clothing that gets destroyed quickly. I buy the Wind River thermal wool socks, have been for 30+ years. Warm, long lasting. I'll keep buying them. :)
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January 2023 by Timothy Seaman
Love the selection and quality of all Mark's products. My favourite clothing store to shop at. Excellent selection of workwear and casual wear. The staff is helpful and friendly. The store is always kept tidy. Plus I can get and use triangle points.
