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November 2023 by Jackie Beattie
I’ve had better experiences with them in the past. Sold toys to them for the first time and it was a complete waste of my time. The money they offered was insulting.
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September 2023 by Jodie Inglehart
I love the amount of inventory this store stocks. I always find what I am looking for ?
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September 2023 by Caitlin Brown
Usually they’re pretty good but the newer employees seem like they can’t be bothered to be there or go through items that are brought in . I brought 3 big bags of clothes … half of which was brand new . They didn’t buy a single item stating they needed to be re washed . I didn’t realize brand new clothes with tags needed to be washed . The employee couldn’t be bothered to go through the bags as when they were returned to me - the items were not touched and placed back exactly how I bagged them . Unreal. Save yourself the trouble and go to a different location. The shoe area is a disaster . The toys are the same price as brand new ones . It’s unfortunate. They used to be a great location .
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September 2023 by Jessica Quiring-Fougere
Wouldn’t ever recommend this store at all they have poor customer service and completely rip you off or have you stay in the store for almost an hour to tell me they wouldn’t even look at my stuff and just stay there the whole time because it smelt like smoke but yet it came from my grandmas house which is a non smoke place and I washed it all prior coming to store
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September 2023 by m.
This location does NOT sell maternity clothing. Unsure if they buy, but I called in advance (thank God as my pregnancy has been painful) and they don't sell maternity clothing only kids/babies. Rep actually sounded confused, maybe update the website specifying what locations sell maternity clothes!Otherwise, can't beat the prices for kids clothing.
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July 2023 by Rev foREVer
Doesn't seem like the employees care. Store is a mess, prices are higher than other once upon a child stores. They try to sell deals of 10 for 10 when it's all a dollar each anyways. Place is a tripping hazard, and 50% isn't lightly worn its stained and falling apart. Do better Cambridge.
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May 2023 by Kelly Maclam
Terrible customer service . Will evaluate all your items . Bring the small items to the front till to cash you out and keep the large items to the side , not mentioning that the large items are included in the few dollars they are giving you . When you notice these items are missing and head back to the store , the staff argue with you that they were included yet didn’t mention it . Will never take anything here ever again.
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January 2023 by Lindsay Orr
I went there today twice to sell my baby gear and was treated extremely well. I also bought a few things while I waited as they had an amazing sale on outerwear on. It was really nice to see that some places still have good customer service.
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December 2022 by Cookingheather T (Heather Thomson)
Staff is very nice and i got a great payout for my items.
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December 2022 by Rebecca “Rmna” Antaya
Decent shopping experience, however, NO I don't always want to wait in your store, specially since there is no seating. Stop attempting to force people to look around! That is rude. The racks of clothes are ALWAYS packed so tight, it's brutal sifting through them. I love how I am able to consign all my old wear though. The amount they pay has gone down though for the amount they take.
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November 2022 by G S
Manager behaviour was rude . Mess in aisles not organized. Instead of acting smart better to learn how to behave with customers politely.
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November 2022 by Patience Chmara
Horrible service rude staff. Said wouldn’t purchase clothes due to stains but when I asked to show the stains on my clothes they couldn’t even speak or respond
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September 2022 by Tinisha Sacrey
Terribly slow when coming to sell. They tell you stay in store for half hour yet they take more then an hour! They say it's a "safety issue" for you to leave your stuff and comer back when they call to say they are done going through your things.
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September 2022 by Wilson Krüger Mariano
It might solve your problems and need for children clothing but you might have to look very carefully as clothing is not very well selected and many times looks unclean. Lots of options it some things that might worth the money.
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July 2022 by kevin salguero
My family consists of four kids under 5. In emergencies I always find what I am looking for. They a large array of clothing for boys and girls and is great for getting different toys for a fraction of cost. They are very specific when comes to buying items but that makes sense. There prices are reasonable.
