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August 2023 by charlene houle
Popped in on my way to and back from the cottage. The staff who helped me was awesome. She was knowledgeable about the products i was looking for and made relevant suggestions, all while smiling.
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August 2023 by pinkfishhy203
Very aggressive sales tactics. Making me buy items I didn't even want and trying to sell me things I didn't even come in for. Ended up just paying for the items due to how anxious I was. Felt taken advantage of. Not letting me put a word in to avoid objections. Used my points without asking, I wanted to save them. Horrible customer experience.
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August 2023 by Bonnie Wheeler
They carry a very large selection of hair products and nail products. They even have a selection of hair extensions.
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July 2023 by Every Word (Jes)
Came for one item, knew what I needed, didn’t need help, grabbed it and went to pay. The person at the counter tried to get me to sign up for their membership thing all throughout the interaction no matter how much I said “no thank you.”
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June 2023 by Canadian Canadian
Great selection of personal care products. Great location in Canadian tire plaza off hespler Road.Nelly is very welcoming, knowledgeable and helpful.Highly recommended to all
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May 2023 by MacKenzie L
Whoever was working around 11-12pm yesterday May 5th was absolutely phenomenal she answered every single question I had and helped me find what would be best for my hair going from black to blonde and my hair turned out amazing. I wish I got her name so I could mention her but she was amazing, kind, friendly and knew what she was talking about and didn’t talk down to me at all!!!!
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April 2023 by Candice Ferreira
I was not to happy with the customer service of one of the young ladies as I was wanting to do an exchange on Wella T14 (I swear the formula had to have changed as I used to use Wella T35 and came out beautiful now does not grab like it did years ago) The original day I came because I live out of town I spent over $100 on hair products running from peroxides the toners (3) and the bond bar stuff now (already had a couple products prior). Anyways, I used one box of T14 it did not grab so I wanted to exchange them for something else. The lady asked me if I had done it correctly and mixed the ratio right. I told her yes as I've been doing my hair since I was 14, now I'm almost 40. So, she had a bit of attitude for it I grabbed what I wanted plus some more items on top of it and no great customer service at all no have a nice day nothing like that. Unless she just was unhappy because looked like shipment had just come and boxes were everywhere had my little ones and could not even walk all the way down the one aisle because the boxes were blocking it towards the cash where the shampoos were.
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February 2023 by Melanie Crystal
Walk-in and was assisted right away by My. She was very knowledgable and lead me to the products required right away. I was in and out in under 20 minutes.
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September 2022 by Bermuda Kelp
Hair brushes from Sally's always come with scratches or dents. Also they don't carry many latest products of hair brands, like Wella. I switched my hair shopping online at Mat&Max or Cosmetic World. Not only that some employees at this store are very inadequate in their job.
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August 2022 by Manpreet Dhaliwal
Today i had visited the store and there were these two ladies, and i had asked for the manager because i always go to her for help, and she had said she’s home so i asked the girl for help but she had said everything we have was our and when i asked help with a hair colour she disregarded what i said and went to her coworker and started mimicking and laughing at what i had said, this occurring i had felt very upset because i had never experienced this in this store as i’ve only had positive experiences. it doesn’t make sense how someone who’s suppose to be helping me was making fun of me.
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August 2022 by stacey markle
My local Sally's has the nicest girls working there. Super helpful and knowledgeable as well. They always have what I need in stock and many things I don't lol thanks for the great service.
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August 2022 by Katie
Ainsley was so helpful and knowledgeable and helped me find a product to repair my nails
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June 2022 by Asiya Patel
I went in today hoping to find a bonnet for my hair and met the most wonderful sales person ever. I wish I caught her name but she was joyful and a damn delight. She could have sold me a bag of trash and I'd buy it because she was so lovely. I did get a fantastic bonnet based on her recommendation. She's a gem!
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June 2022 by amanda vreeland
If you have curly hair and need help, you need to go see Leslie. He was so incredibly helpful with many suggestions on what to use, how to use it, and what products not to use on my hair. Thank you so much!
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May 2022 by Vee Maloney
Long time shopper, I want to say the staff at this location are ALWAYS amazing. Over the years here I’ve had the most excellent service and help including my most recent visit yesterday. Love you guys, especially Leslie!
