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November 2023 by Melissa Stevens
The BEST customer service I have received in a long time. My sales associate JAS was professional, friendly, easy to talk to & answered any questions I asked without me feeling silly for asking. He helped me get a great phone & phone plan which was way better than what I currently had. He was great during the entire experience. THANKS JAS!Melissa
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November 2023 by Heather Spittal
While an employee helped me find what I needed at the Cambridge Centre Mall location, I could barely make it through the transaction due to the absolutely disgusting smell of ALL 3 employees working in the store. Every one of them needed to take a shower instead of LOADING cologne on top of their gross body odor. I can't believe no one noticed enough to say anything prior to this. It was disgusting.
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November 2023 by Shantae Carr
Jas was awesome, excellent customer service. Above and beyond!! There was nothing left for me to do. He literally took care of everything. Thank you Jas
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November 2023 by Ross Adshade
This place is owned ny Bell. Overpriced like all of the Bell products. Bell treats new customers like royalty but be loyal for 35 years and they royally screw you
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November 2023 by saizad
Best deals in the market. Customer service was excellent, overall great experience buying a new phone.
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September 2023 by Frances Okoye
Ishan at Cambridge center was very knowledgeable with transferring my mobile, and successfully set up my friend's account too. Top notch services from him!
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August 2023 by alex kovacs
Bought a pair of headphones, charge them up, and within one song, it went from ninety percent to sixty percent, and then they shut off on their own without me, even touching
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July 2023 by Emily Coles
Amazing Experience with Mr S (Saeif)!! Great communication, Friendly environment from ALL employees! Highly Recommended!
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July 2023 by Somnath Clare
It was amazing experience. Harsimar Longia and Vanshika Clearly explained me best sim plans for me. It was very helpful
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April 2023 by jaimit patel
I usually don't criticize any employee for their bad customer service or any store for their bad service. I have also worked in customer service so I know what customers expect from you. writing this review after my 2 bad experience with this store.1. Few months back I wanted some Sony headphones which obviously they don't have it in stock and employee told me that they will give me a call back once they receive the product. I never received a phone call.2. Same story. Few days back, I went to store and they didn't have the product. Instead of helping me, they started asking about my network provider, how much i am paying, etc etc. OK i get it. We all want money. You'll get commission for new connection but first help me to find the product I am looking for. I clearly asked them "Can you get this from other store?" and they were so confident. Like yeah yeah we'll call you in a week. No call back. When I asked them after a week. there was no update. So if you don't have any system for store transfer. Just say no to customer, "Sorry we can't order this for you". Stop lying to your customers. They are trusting your words.I'll recommend you to drive 20 minutes and go to other source store in Kitchener. But never this one again.
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March 2023 by Aw Sirad
Harjot was amazing! Thanks for setting me ✌️
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March 2023 by Steve Medina
Went in to buy a new cell phone for my son amazing customer service from Harjot Panesar he went above and beyond great guy to deal with for your cell phone needs
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February 2023 by Waylanders Lair
Ahhhhh The Source. It's kinda like GameStop, a broken template that hasn't gone away yet. Today I was there for some headphones. Simple enough I guess. I'll just grab the ones I wa- everthing in this store is tied down. 20$ sony headphones you can find in a gas station and The Source locks them up. Literally each item is locked. And the staff. The single staff!!! He was selling a cell phone...sort of...I think. For 10 minutes I waited for him to at least put cell phone guy on pause. Lol oh no. Best to look away when I glance over. I was there so long, when I left I was low key surprised I wasn't attached to something. Do yourself a favor and avoid this dinosaur of a store.
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January 2023 by Moon Sedi
Terrible customer service waited 20 minutes before I can get any help.
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December 2022 by Siddharth Yadav
Highly recommend this store. Manager Naz & Ishan are genuinely helpful & friendly. They help me in getting an awesome deal for iPhone & PS5. Great customer service !!!!
