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January 2026 by Yan
Good service and friendly staff. I had to wait quite a while to print because their email system wasn’t working, but they kindly offered me a free print. It would be even better if there were backup options in situations like this.
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December 2025 by Monsoor Rehman
Best place in Cambridge for passport photos.
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December 2025 by Gurpreet Kaur
They need to hire more staff. One person only working he was the one taking calls, pictures and customers. People have to wait in long que just for small things as of staff shortage and especially if you came here after work be ready to w8 for long time
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December 2025 by Cathy Smith
I can’t say enough about the supportive and professional guidance from Adil and Afrose with the extra packing and shipping of a number of my mother’s items both large and heirloom to my sister out West. Not without its emotion when clearing a parent’s home and ensuring designated items get to their new home, Adil gratefully picked up the items I had packed up and brought them to the store to ready for shipping. The rate for shipping was quite reasonable and happy to say that all the items arrived to my sister in great shape. I’d go back to this particular UPS store in a minute!
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December 2025 by Good Times Network
so get this, normally there’s a driver, and then somebody in the back who delivers package, both these guys get out of the car, walk down to my house, do not ring the doorbell, leave a note, saying they tried to get in contact with me, my family notices and tells me, so I go outside and I’m like hey I’m here, they turn around look at me and run to their vehicle and I come chase it down my driveway and I’m like yo What are you doing, and they drive off.
That’s three extremely suspicious things in a row, the nature of my package, I believe will be tampered with, that’s really odd. Those things happened In a row and UPS does not take any responsibility, they do not have cameras in the back to ensure people are tampering with packages and committing federal crimes.
They should have a video of me chasing down their car and then ignoring me and getting out together, though, I reported it, I do not have confidence that they’re helping, based on the conversation I had with everyone on the phone.
If you’re somebody who does shipping and receiving, please use Purolator, UPS is literally disgusting. That behaviour is suspicious, malicious, and if there’s no cameras to prevent even the idea of tampering with packages, they don’t care about the packages or you.
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December 2025 by Luna
After having a bad experience at the Pinebush UPS store, I was pleasantly surprised by the excellent service my husband and I received at this location. The gentleman who helped my husband ship our package was friendly, polite, and very professional. He took the time to weigh the package properly and provided fair, accurate pricing without any issues.
Thank you for providing great customer service. Because of this experience, we will continue to come to this location for all of our future shipping needs.
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November 2025 by Elizabeth Miller
The gentlemen at this UPS were very helpful and efficient! Great service!
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October 2025 by Gurbhinder Kaur
G8 service
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September 2025 by Stuart Hollinger
Best customer experience. Very nice, friendly, quick!
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September 2025 by Vaibhav Sharma
Fast and quick service plus additional information provided. Would recommend anyone who wants to get their passport size photos to visit here. :)
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September 2025 by Jennifer
Great service! FAST
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September 2025 by Miral Mistry
They are pretty quick in their process.
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September 2025 by Kerry Shannon
Great service. Friendly staff. I had passport photos taken here and it was quick!
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September 2025 by Solange
Fantastic service! Was able to get a baby's passport photo done quickly and efficiently, thank you!
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September 2025 by Navneet kaur
very gd experience, staff very friendly,Must recommend thz place
