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February 2024 by Ali Alazawi
I recently had a concerning experience at [Valet Car Wash Cambridge]. When I arrived, the cars were being sent through the wash with only a few inches of space between them. This led to a chain reaction where the first car moved too far ahead, causing a collision between several vehicles, including mine.Despite honking my horn to alert the attendants, they did not stop the conveyor belt. When I spoke to a supposed manager, he dismissed the incident, claiming everything was fine. I expressed my concern, especially since my child was in the car and was frightened by the situation, but he insisted it was not their fault.It's clear that the staff at [Valet Car Wash Cambridge] are not adequately trained to handle such situations. Sending cars through the wash without proper spacing and then refusing to take responsibility for the resulting collisions is unacceptable. I urge the management to review their procedures and ensure the safety of customers
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February 2024 by John Hall
Great people reasonable price interior service was very good I have 3 cars on premium membership
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February 2024 by Farheen S
Hey we came to car wash last week and I must say I remember Aswathy in the back working as an employee helped and guided us perfectly. I must say she is very good in supervising people who visit the storeShe is so good with people I already had a long day at work came to car wash and she made my day easyWhat an exception service she helped me explaining all the products and services which are available anyway I live near Waterloo and I got a membership signed up in Waterloo area as soon as she explainedShe is a great asset to the team and I highly recommend her for a raise for her exceptional supervision for the customers ??
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February 2024 by Aman Mehta
Membership is worth it and free vaccum space is an add-on. Go for it, you will never regret!
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February 2024 by Angeli G
So far so good
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February 2024 by Stephen Gammage
Well worth the price. A must have for anyone traveling rural roads, construction sites or road salt. Monthly pass saves money compared to most other places. Staff were pleasant to deal with and quick to answer any questions. My truck looked brand new.
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February 2024 by Andrew Smith
I enjoy coming here as I usually get my oil changed and get 2 free car washes. Although each time I go through the car wash, it always catches and bends my license plate outwards. The last time I went, 2 weeks ago, it was very cold (-15ish), and my license plate cover was broken. It snapped as it bent my license plate forward as usual. I was a little unhappy about that experience. I didn't have the time to go in and talk to management as the line up to get my car washed was about 10-15 minutes. Other than that, it's great service. I've had my previous truck in for a full interior, clean, and I was very happy with the job they did. Oil changes are cheap, and the service man always goes out of his way. If I lived in Cambridge , I'd still get a monthly pack. The price of a car wash pack is like getting two carwashes at Petro or Esso... except here you get a car wash a day! ?*UPDATE* So I went yesterday to use my other free car wash coupon. This time your car wash ripped off my rear wiper blade! So now that has cost me $14.99 plus tax for license plate cover and now $20.00 for a new blade which isn't going on properly. Don't know how much longer I'm gonna use this car wash seeing it's costing me money for free car washes! Who's gonna reimburse me $35..!!??Yes, I went in and talked to your employee and she was very friendly. She told me to wait a second as she went to the back and came up a few minutes later with a rear wiper blade. I'm guessing you have a pile in the back that you find daily. It was nice of her to offer it to me, but it wasn't my blade. Went to canadian tire bought a new one , but it does not want to go on properly and yes it's the proper one. My guess is it ripped off more than just the wiper blade.
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February 2024 by Brad Murie
I am a former employee whom did not leave on good terms. I definitely played a part in this. The owner absolutely wants to make money but I can honestly say not at the expense of ripping off the public. I can only speak to the business side which is completely fair and reasonable. You get what you pay for as a customer. From my experience you will be treated fairly and with respect. The car wash is a tremendous value and services offered are done with care. The lube shop from my experience is fair and honest, again you actually get what you pay for. The managers that I worked with and experienced as a customer were absolutely wonderful. The managers work with the owner to do their very best at 100% customer satisfaction. I recommend valet for all your car care needs.
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February 2024 by Mr Hacker
First time today!Lady at the front desk was welcoming! Signing up for membership and first car wash went super smooth!No spots left untouched!So far, no complaints!
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February 2024 by Christine Gillelan
Great service and friendly staff!
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January 2024 by Randy Woolridge
I brought my car in for a full interior clean and shampoo. My car was really really dirty and the staff at Valet Car Wash did an amazing job!!! I'm extremely impressed with their work and friendly customer service!! Highly recommended them!!
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January 2024 by Mark Wade
I took a friend's truck in for detailing. The staff were very helpful and friendly. The truck looked amazing and the price was very reasonable. Now to get my truck in there??. See you soon!
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January 2024 by Lazkani automotive
Came here for the first time ever and the machine scratched all my car
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January 2024 by EXtremeBuddha
Great service
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January 2024 by Matthew Wilson
Great value. Great service. Friendly staff
