-
December 2023 by Carol Dexheimer Walrath
Professional, knowledgeable service coupled with integrity and honesty. What a combo! How thankful I am to have Bates & Green as my neighbourhood mechanic. Thanks, James and Rebecca, for your ongoing excellent service.
-
December 2023 by Ray R
I had a very positive experience with these folks, they were able to accommodate my service needs in a professional and timely manner. I will definitely be coming back.
-
December 2023 by B Vance
Great place to go these guys changed the shocks on my BMW when no where else would. Also told me what parts needed to be changed on the car now it drives smooth as a feather !
-
August 2023 by Mike Perosevic
James and Rebecca are Great People! Fair, Honest, Trustworthy…I just cannot say enough to do them justice:)Service: Brake service & repair
-
July 2023 by Canadianprivate investigationservices
Extremely professional & competent staff.Did an amazing job on our RV.James is a great mechanic and kind Individual, and he is surrounded by a great team of professionalsThank you!!!Service: Electrical repair
-
July 2023 by Jared McClelland
Honest. Amicable. Competent. Fair. Trustworthy.Overall rating: Excellent
-
May 2023 by Judi Heffernan
Great, well run garage. Friendly service, always on time.Service: Tires
-
May 2023 by Judi Smith
Both James and Rebecca have gone our of their way to help me with my car.I highly recommend their knowledge and professionalism
-
December 2022 by Kenlyn Hughson
Thank you for the last-minute help today James! I really appreciated it! Road trip went fine!
-
December 2022 by Julia Herrera
Fantastic service every time. Honest, knowledgeable and fair. I don’t trust my vehicles at any other shop.
-
December 2022 by David Johnson
Easy communication and had no problem making an appointment. They are very flexible with accommodating busy work schedules around pick up + drop off.Services: Wheel alignment
-
September 2022 by Jacob
Great people and great service. Cant go wrong with bates and green!?Service: Electrical
-
August 2022 by Lee Ann
This place is known to rip people off. 170$ for a safety & only three things on the list that actually affected the vehicle. Brought it to two other mechanics who agreed with the fact that they were trying to overcharge me for the work.Edit: a generic response shows how much they care for customers
-
April 2022 by Maya Fayes
don't trust the 5 star reviews, this place is a rip off. gave me a quote and the price was different when i went to pick up my vehicle. you never know what your bill is actually going to be until you get there.Service: General repairs & maintenance
-
April 2022 by Lenka Ivana
I was happy to find a local garage that I could take my truck to for service, after seeing so many good reviews.I asked for a quote to have front brakes done, to compare to the quote of $575 that the dodge dealership gave me.I was told by James On the phone that he could do better on price.I dropped off my truck, asked for the brakes to be done, an oil change (roughly $60) and an annual safety inspection (roughly 150).I picked up my truck and was sent an invoice for $2300! I almost fainted when I saw it. Apparently the front and bake brakes were done, and some other work that, I didn't know was going to be done. At no time did I get a call to authorize the work and be made aware of the amount it would cost.Now I'm left with a bill that I'm struggling to pay, as a small business owner myself, greatly affected by covid shut downs. I never would have authorized that amount of work to be done, had i known the price up front. I reached out to ask about the invoice and my trouble paying it, and I got a response just justifying doing the work without my consent as "lack of communication on both parts" and then rudely mentioning the time it took James to respond to my email on his day off.It seems like a lot of other people have had great experiences here, maybe it's just my lack of knowledge of automotive that really got the best of me here. Lesson learned.
