-
March 2024 by Carole Lamoureux
Excellent service and very professional would use them again!
-
January 2024 by Marcelle G
Our experience was amazing. Reil Lagimodier was extremely helpful and patient with all our date changes. The service from start to finish was top shelf. I would highly recommend BigSteelBox to anyone moving cross country.
-
January 2024 by Robert Maves
Most reasonably priced, container was clean. Waterproof no leaks. All stored items stayed dry.
-
December 2023 by Derek Dupont
Great Group, Great Team efforts
-
December 2023 by Vadim Rodine
I had great experience with BigSteelBox.Everything from booking until final pick up went as promised. Great work guys, thank you! Special thanks to Kanaan ( booking), Chad (driver), Lee (contractor driver from Canadian towing) and customer service.
-
November 2023 by Justin Stow
We had a truly excellent experience moving long-distance with BigSteelBox. I don't often write reviews, but I was so impressed with ever part of our experience that I felt I needed to. Here are some of the things that made BigSteelBox the right choice for us:- Their containers are large, sturdy, and weatherproof. We had no trouble packing our 3-bedroom home in the box and everything came out unscathed 6 months later!- We could take our time loading and unloading our stuff (unlike the frenzy trying to make uhaul times...)- Shipping was quite cheap! Cheaper than driving a uhaul x-country (after gas).- They stored the box in their secured yard for a few months while we searched for a new home (+$10/mth). It saved us having to find a storage unit and pack/unpack. We could still visit and pull stuff out of the unit occasionally as well.- Customer service was phenomenal! Always friendly staff and quick to help. The folks at the storage yard even helped us out on a few occasions with a free lock and some bottled water on one scorching hot day.I can't recommend this company enough! Please check them out!
-
October 2023 by eeky gal
Incredible interior cleaniness.Great attention to detail you seal the walls. Also nice to see the door seals still in great condition. Sadly several floor panels lost their original seal. Making it more challenging to control the relative humidity (measured with a data logging sensor) when storing mould sensitive content.
-
July 2023 by Karla Fernandez
Amazing company and smooth move ! We made a lot of last minute changes and the whole team at Big Steel Box was so accommodating! We originally booked with PODS then cancelled when we found Big Steel Box since they offer a larger container size and storage fees was cheaper. This worked out great for us since our house was delayed and we needed to extend our storage. Everyone was so helpful from the people on the phone to all the truck drivers! Highly highly recommend!
-
February 2023 by Gabriel III Gagnon
Great place and great stafff ??
-
January 2023 by Henry Sano
My first contact with staff was very professional, friendly and responsive. This carried through to pick-up, delivery, and drop-off. Although we packed ourselves, everything arrived in top shape. Everyone from local manager (Ladysmith) to drop-off driver to phone staff was excellent. And we saved a ton of money moving across Canada. No hesitation in recommending BSB!
-
November 2022 by Bill Davies
I recently used their services and rented a 20’ container. It arrived on time, was clean and serviceable and the driver was very friendly. Pick-up was a repeat of the same excellent customer experience. I stored my container at the Carp yard and had it delivered 6 weeks later. Again the experience was stellar. The customer services reps in BC and Mike Bigeau (Carp facility manger) we’re all excellent to deal with. I would recommend Big Steel Box without hesitation.
-
October 2022 by B D
I recently used their services and rented a 20’ container. It arrived on time, was clean and serviceable and the driver was very friendly. Pick-up was a repeat of the same excellent customer experience. I stored my container at the Carp yard and had it delivered 6 weeks later. Again the experience was stellar. The customer services reps in BC and Mike Bigeau (Carp facility manger) we’re all excellent to deal with. I would recommend Big Steel Box without hesitation.
-
September 2022 by Barry Cooper
Amazing service. Came through in an emergency when PODS failed to deliver their pod.
-
August 2022 by J-F Surprenant
Longest storage available, company returns emails promptly, a big plus. Unit is built like a tank and extremely clean inside. Keep up the good work .
-
August 2022 by Connie Cathcart
Big Steel was great! Mike in Stittsville was very helpful, I stopped in twice with questions before we went with them. We were loading a container here in Ottawa to go to Calgary. Kaytlin at the office in BC was my contact to get everything set up. Very competitive prices.The manager at the Calgary yard was also very helpful when the container arrived. We had an issue which was dealt with promptly and efficiently. I would highly recommend Big Steel for moving and or storage.
