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March 2024 by M Paradis
Read the fine print of their contract as they can increase your monthly fees to whatever they want once you are in. They increased mine by 8.1% after only 7 months. I had a lot of issues initially with the delivery charges and now this.I went with them because they are associated to Costco but there are nothing like Costco.When I called to ask why such a huge increase they told me that could increase it whenever and by whatever they wished as per contract and that they could deliver my container back to me tomorrow if I did like the increase. They were arrogant on top of that. Never again will I use them.
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March 2024 by Marni Gotter
Customer service is superb
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March 2024 by James C
Very very good experience so far. Speaking with and scheduling the container was very easy and clear, the container itself is great with a solid wood floor and fully covered steel top. We've been storing furniture and misc items during a reno and everything has stayed perfectly dry and secure. The cost was also significantly lower then competitors and the gentleman that delivered it was great. All around 5 star service
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February 2024 by George Kardaras
They don’t make deals, very boring
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January 2024 by Sharon MacDonell
Excellent customer service - helpful knowledgeable and personable.
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December 2023 by R Foyston
The cube was delivered promptly at the time we agreed it was clean. It does but it's supposed to do.
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December 2023 by John Vorobej
... operator said my file was screwed up and we'd have to re-do all data entry ... 20 minutes later , I had completed very detailed delivery instructions which the driver said he didn't get ...given the standard 12 hour time bracket10:30 am text said 15-45 minutes til drop ... 12:30 call to customer service - they said sorry but it's just leaving now ... 13:50 texted again to tell me 15-45 minutes ... called CS for info ... Aaron said it will be there by 7pm ... not allowed to give me more info or escalate to a .anager/supervisor ... driver arrived at 5pm with no explanation but in a foul .mood over truck problems ... brutal ending toan otherwise decent experien ce
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December 2023 by Tara C
Everyone I dealt with was helpful, polite and professional. I appreciated their service and highly recommend them.
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November 2023 by Andrew Hartvich
Very fair price for large, clean and quality containers. Very responsive with drop off and pick up, with good communication. Scheduling and payment were easy and convenient.
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November 2023 by Dan Pindur
Service was very pleasant. Storage unit was dropped off promptly. Unit was brand new.
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October 2023 by Jeff Mees
Timely, accommodating, always available to answer questions and affordable. Took a lot of the stress out of our move. What more could anyone ask for?
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October 2023 by Tracy Alldridge
The storage unit was delivered on a very short notice request, the driver was great! He put it exactly where it was needed. For pickup, it was very quick, well organized and professional. Very happy with the service!
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October 2023 by Adrienne Moir
They moved mountains to get me a unit following a flood. Great customer service (thanks Katherine!!). The only thing I'd suggest for improvement is better communication around the pick up date especially if you need to extend you rental period. A courtesy reminder 7 days before pick up would benefit both parties. Would use they again without hesitation. Hope I never need to!
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August 2023 by Eric Cormier Level 5 Finishing and Renovations Inc.
We had a great experience with Cubeit (better than previous experiences with other companies).Very responsive and willing to accommodate special requests.Highly recommended ?
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August 2023 by Coral Phillips
Communication could be a little better.However service was efficiently executed once logistics were established.Containers were clean and delivery process was smooth.
