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October 2023 by Cristina Buck
I ordered a glass shower panel (from floor to ceiling) from Rossen Glass - it came out so beautiful!!! Very pleased with the glass panel (and chrome u-channel pieces) as well as very satisfied with the installation.Customer service was fantastic. I was ordering this panel during a busy time, and they still managed to create and install it within 4 weeks.I'd highly recommend Rossen Glass for your next project! I know we will use them again in our second bathroom's update.
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October 2023 by Cristina Varriano
I ordered a glass shower panel (from floor to ceiling) from Rossen Glass - it came out so beautiful!!! Very pleased with the glass panel (and chrome u-channel pieces) as well as very satisfied with the installation.Customer service was fantastic. I was ordering this panel during a busy time, and they still managed to create and install it within 4 weeks.I'd highly recommend Rossen Glass for your next project! I know we will use them again in our second bathroom's update.
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April 2023 by Scottish Glen Golf Course
Fair prices, good people to deal with, installers were outstanding.Maybe a little bigger sign on site.
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June 2022 by Ivan Blake
Golf ball broke our patio table. Rossen replaced the glass for a terrific price. They even recut the glass at no charge when I provided the incorrect measurements. Terrific service. Thanks, Rossen.
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June 2022 by Victoria Benotto
I went to Rossen Glass & Mirror Ltd. to have two glass panels cut for a bar cart. The $90 cost was comparable to other local quotes but I went with Rossen because they said that the turnaround time for completion would be one week. I paid the full amount upfront.A week after I dropped off the measurements, I followed up and asked when I could pick up the glass pieces. They were not ready and told me it would take an additional four days to finish them. I asked them to confirm that they would be done at that time as the following day I was hosting a family reunion and needed the bar cart ready for that event. I explained the time constraints I was facing and asked if they could make it a priority.I called four days later and they again said that it wasn't ready. As a result, I had to scramble at the last minute on the day of my event to find a replacement. A week and a half later I finally got an email saying that the glass was ready for pick up. Although there was a power outage during this time, it started the day after the reunion and the project still would not have been done in time for when I needed it even if the power outage hadn't happened.I was extremely disappointed that they were not upfront about the delivery time and even more upset that even when they did not make it a priority when they knew my time contraints. The glass itself was cut to the specifications but the company drastically overpromised and underdelivered on the timeframe for completion.For this reason, I do not recommend working with Rossen Glass & Mirror Ltd., specifically if the project is time-sensitive.
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May 2022 by CJ Pearson
Professional and courteous.Very happy with the service provided.
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March 2022 by A.J. Rose
Company installed shower through a builder. Product is excellent. Install of product is absolutely horrendous. Over tightened screws. Caulking application is terrible. Shower door leaks.
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December 2021 by Pat Breathet
Rossen was used by our bathroom renovating company to install a very large glass shower wall. Alfredo and Glen did a fantastic job. Fast, efficient and perfect cleanup upon completion. Alfredo should be giving PhD classes in caulking - best I have ever seen. Highly recommend
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December 2021 by Julie White
Rossen Glass & Mirror was an excellent company to deal with. I had multiple small scale glass and mirror cuttings to complete. The customer service was great, their email responses and call back times were always prompt and courteous. My order was exactly as requested and the cost was very fair compared to some astronomical quotes I received. I would definitely recommend!
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December 2020 by Yudhvir Goyal
Great experience with them. Bought two large bathroom mirrors and Brenda was very easy to talk to. Complete process till installation was comfortable. Installers were great guys as well. I certainly recommend this company. Thank you.
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December 2020 by Kaydeen Thomas
Excellent work and customer service. Communication is key when dealing with residential contractors, and Brenda's communication was top-notch! I will definitely use them again
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December 2020 by Alyson Hawkins
Rossen Glass has been fantastic to work with! We ordered custom glass through our contractor with a door for our shower. The pricing was reasonable, it looks so great and the service has been fantastic. The glass was installed in the late Winter/early Spring and when the house settled, the glass door moved ever so slightly. We called them to adjust it and they came right away. Thank you!!
