Value Village, a Savers brand, is a global thrift retailer offering a wide variety of gently used clothing, accessories, and household goods. With over 300 locations and 20,000 employees, the company's Rethink Reuse® business model of purchasing, reselling, and recycling helps divert more than 700 million pounds of used goods from landfills each year. The stores generally have a good selection of items, though some customers find the prices a bit high for a thrift shop. The staff is often friendly, though a few reviewers have noted issues with rude or unhelpful employees, particularly at the self-checkout. While Value Village helps support over 100 nonprofit organizations, there have been some mixed reviews regarding the amount of money actually going to these causes. Overall, Value Village provides a convenient way for communities to shop for gently used goods and support charitable initiatives. However, the company's pricing structure and customer service experiences can vary across locations, leaving some shoppers feeling the value doesn't quite match the name.
