Credit Unions in Chatham, ON

“A big shout out to Adam. He is always willing to go the extra mile to help. Great customer service. The Mainstreet staff always make sure you feel welcome. The environment is always happy.”

“April 12 2026

318 Merritt Avenue Branch CHATHAM ON—

As a practicing member of the legal profession, I am pleased to formally commend the staff of the Merritt Avenue Branch located near Richmond Street and Merritt Avenue intersection for the consistently exceptional standard of customer service they have demonstrated.

On each and every occasion I have visited or called the branch, I have found every member of staff to conduct themselves with the utmost courtesy, professionalism, and diligence. Of particular note is the efficiency with which they deliver sound and prudent advice regarding mortgage matters — guidance that is both timely and well-considered. As well, the branch manager Ms. Kim Jenkins, has always consistently extended to me personal service and has steadfastly demonstrated her commitment to provide me with great customer service when she attends to my banking needs for three years now.

It is evident that the branch staff are genuinely committed to assisting clients in attaining their financial objectives. Their collective dedication to service excellence is, in my professional assessment, deserving of the highest commendation.

I have no hesitation in recommending this First Ontario Credit Union team to any individual seeking knowledgeable, client-focused financial guidance, and I trust that their exemplary conduct will be duly recognized by the institution they so capably represent.
Regards,
Mohamed Zafar, Barrister & Solicitor”