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March 2024 by MJ Patterson
I appreciate the high quality work on my car and LOVED that you cleaned my car inside and out before giving it back. Thank you Fix Auto Chatham folks!
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March 2024 by Cheryl Alliett
Love the workThe staff I had communicated with you guys rockTyvm for everything
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January 2024 by Burchell Donaldson
In April 2023 I was rear ended. My car was repaired by this fantastic place. They were courteous and kept me informed throughout the process. I would recommend them to anyone anytime.
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December 2023 by Gary O'Rourke
They fixed my car after a tree branch fell on it. Six weeks later there was a problem, wasn't sure if it was related to the job they did. They took it back, went above and beyond to see if it was related to what they did. In the end it wasn't but they didn't charge me. I was very happy with their service. Cheryl
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June 2023 by TJ Coates
Very bad work done to my brand new 2023 Corolla Cross. Extremely careless. Damaged paint in several areas, overall fix was unacceptable and my door gets stuck closing now. Someone there slipped with my door taking it off the hinges and scratched the door. I cannot believe it was given back to me the way it was.The business made a response to this review saying they did not sevice my vehicle/don't know what was done. So - It was brought there by Campbell Toyota a couple months ago for a door out of alignment on a 23 Corolla Cross. They used an impact to take the bolts off and damaged every door bolt and refastened them stripped of paint. They dropped my door onto the hinge and gouged the inside of the door with an almost 3inch long deep paint scratch, on the door, and the hinge itself looked chewed up.Then, when I received my vehicle back, the door was in such bad condition (wouldn't even close normally without being pushed/pulled with way too much pressure) I was threatening the dealership (unfortunately) with a lawsuit since I was done having my time wasted. They offered to have FixAuto check it again, said that FixAuto probably wouldn't do anything, so instead, I took it to CSN Chatham (five stars by the way) who notified me the damage that IFIX caused would probably cost me $800-$1200 just to undo their work nevermind fix it as if it were new. I forced Toyota to buy back the vehicle and I bought a new one.I would not trust this business to be honest if they made a mistake with your vehicle.If whoever replied to my review still doubts the authenticity of this statement, I will upload the pictures of the vehicle damage and the correspondence with Campbell to this review. I will also attach the CSN quote since I still have it in my email.
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June 2023 by Robert Greene
My car was damaged while parked on the street and Fix Auto was my insurance company's recommended shop. Was very happy with the job that was done on the vehicle, they made sure to bring it back to the way it was or maybe even better since some other minor knicks were in the effected area :). Not only did they do the job well but I had the car embarrassingly dirty, in need of a complete detail. I figured they would wash the exterior and just make sure that they didn't leave any "proof" that they were in the car like dusty hand prints etc. No, they detailed my car for me. Thanks Fix Auto and Chad for keeping me up to date on the progress and for the surprisingly clean car. I was planning on cleaning it up tonight but now I have a few extra hours to relax. :)Services: Painting
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April 2023 by S Chau
Friendly and professional. They get the job done, done properly, and promptly
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April 2023 by Janice Pomroy
I would like to use this business, but I’m concerned about the reviews I’ve read
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February 2023 by Jacqueline Merucci
Great experience with Fix Auto in Chatham. The workers in the office were polite and very informative. My SUV had some damage to it that needed fixing and the work they did looks amazing. They even cleaned my car inside and out! Very impressed.Services: Body & Trim
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December 2022 by Daniel Emrich
The owner was very informative as per the information I inquired about
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November 2022 by Aaron VanOudenhove
Fast and friendly service. Was not expecting how clean my car was when I picked it up. Saves me from doing it greatly appreciated.Service: Painting
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November 2022 by J Z
Very accommodating service for my first accident, especially Jonathan who went above and beyond!
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October 2022 by Mont Ward
Exceptional customer care from the staff who are friendly and make sure the customer is satisfied...thanks Jonathan and Chad!
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October 2022 by Roger Mailloux
Whilst I feel their body repair to my vehicle was done as stated.Please take pictures of your own vehicle prior to leaving it! Be cautious! Take detailed records of the items working prior to “repair” being done.As afterwards, you will be returned a car that you need to sink in about $500 more as things aren’t working now for various other reasons. Unrelated to why it went into the shop in the first place.Like being talked down too Chad will rise to the occasion!Won’t be recommending these folks to any friends or familyServices: Painting
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September 2022 by randy Laprise
Great friendly service