“We have been going through Narsim at preferred. He has helped us get the best rate that we are able to get while hoping through hoops and doing what he can do to help us”
“I cannot express enough the excellent service we were provided by Desjardins this past week. Our daughter was in a terrible car accident and the car was a right off. We received fast, compassionate care involving car claim and excellent benefits for her injuries.
Thank you Scott and the entire team”
“I’ve known Karen for years and she’s so very helpful and so caring She is an amazing person and I want to thank her and her staff for the great customer service for all the years that I’ve been with State Farm”
“I have been a client of Arrival Benefits for some years and i have always been extremely impressed with Ken and Sue's level of knowledge and expertise, they are extremely kind and friendly people who are very easy to work with. Kate Geluk - Mauve Group Canada.”
“I’ve been with this company since the Ross Insurance days, and after 16 years, I can tell you: never deal with insurance without a broker. Even though I’ve had major issues with Aviva over the last two years, this team is the reason I stay. They are the ones who fight for you when the insurance company is messing around.
Gabrielle W. was absolutely awesome today—she is the real deal! She handled my vehicle switch immediately and I had my new pink slips in under a half hour. That kind of speed is unheard of and totally lowered my anxiety.
Shannan M. has been the 'G.O.A.T.' (Greatest of All Time, as the kids say!) throughout my process. I honestly wish she lived here in Chatham because she’s been such a huge help. When things got messy, she even got the manager, Paul, involved. Paul was honest, kind, and helped me out in ways I can’t even describe.
Also, a huge shoutout to Crystal C., who went out of her way to make sure I was taken care of in the office before the end of the day. This team hears your concerns and actually understands. I wouldn't go anywhere else—highly recommend?”
“Brittany Scott, by far out of all the representatives I’ve had, she was assigned to me last year. She has been absolutely fantastic, prior agents I’ve worked with have taken weeks to respond, get back to me with quotes or help. Brittany helped me with getting insurance quotes when I was looking for a new vehicle in a small amount of time, she was very efficient with responding via email.”
“I Recently had an accident and Lori McConnell, the physical damage auto adjuster, handled my claim. I have to say that from start to finish my claim was handled in the most professional and courteous manner. Lori kept in touch with me constantly in regards to the status of my claim. From the first day I spoke with her till the day I picked up my repaired automobile took less than a week.
She answered every single question I had, and believe me, I had many, with nothing but sheer professionalism.
I would recommend Kent Mutual insurance to all my family and friends. They made a horrible situation very easy for me to handle. I am very pleased with the service I received.
I have been with the same broker, BrokerLink, in Essex Ontario for many years. I have had a number of different insurers handle my home and auto insurance. By far, Kent mutual Insurance is light years ahead of the rest.
Thank you Lori for allowing Manny at Harmon Auto collision in Woodstock (Who did an incredible job on the Repair) take care of my claim and making the process as easy as possible.
Marty Mullen
January 2026”
“Steven and his team have always served us professionally and efficiently. They focus on understanding our business so they can provide us with recommendations that will help protect us. They care about providing honest advice, rather than just selling you something. We have not had any issues with them to date.”
“Connie Brazeau is our expert insurance agent. She provided a quote for my son’s new auto policy the same day as the request and has even set up automatic monthly payments. Thank you Connie for your swift attention!”