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December 2023 by Hector Gracida
Good attention
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November 2023 by Sarah Rowlands
Awesome service guys, service and great mechanics !!!
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October 2023 by Doogi Fudpucker
The service team, Randy and Eric, were honest and friendly when changing the rear brakes on my 2015 Subaru. They didn't do unnecessary repairs, or upsell work that didn't need to be done. I would recommend this service station.
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August 2023 by Alex Kring
POOR SERVICE, brought my car In to be certified, turned out needing 3600 in parts, still went through with it expecting it to be complete and ready to go, 2600$ in I was told I'd need ANOTHER 2000$ so I said thats OK I'll take my loss and go elsewhere, when I went to pick up the car I was informed that they had to boost it, so in turn I went and bought a brand new battery, once the car started every light on the dash was on, no power steering, and car is stuck in limp mode..asked what happened and if they could make it right after spending 2600 and I was told very rudely that they are not responsible and they don't know what to tell me. So ontop of 2600$ I paid 190$ for a new battery, and 200$ to get it towed home. And I still can't drive my car.. never will I suggest this garage to anyone go anywhere else! Crooks!
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July 2023 by Sam Howard
They fixed what I asked perfectly
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May 2023 by Arthur Parratt
Were very patient with me when I dropped my truck off without notice. Also were nice enough not to charge me when I found out it was time for a new vehicle and didn't go ahead with repairs.
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May 2023 by J. Robert LeBouthillier
Excellent service and friendly staff
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May 2023 by Kimberley Stone
Best service in town
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December 2022 by Lynn Bélanger
Very good service!
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October 2022 by Pat Laforest
I've used this shop a few times for both our cars brakes as well as a few other minor repairs and have always been pleased with the service and the cost of repairs.A much more pleasant experience than we've had bringing our Ford Edge to the local dealership...Services: Battery
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August 2022 by Brianna Dubois
After thousands of dollars thrown into my car, my entire family having their cars looked after at berthiuame, having undiagnosed the problem of a knocking in my front end. Berthiuame has let me down.I brought my Hyundai Santa Fe in for a knocking, they which told me was my struts, which were both replaced & the knocking didn’t stop. A few weeks later, the car was brought back in & they told me it was my hanger baring & will “reduce the noise by 90%”, again I left the lot & the knocking is still their.Last week I call to book an appointment, they were “too busy” to look at my car the same day so I left it for another day. The day after I had to call them for them to tell me it’s my sway bar bushings. Which will cost approx $700, over the weekend after having being looked at, it’s my control arm bushings which cost a lot less & a lot less hours in labour.Again berthiuame assumed what the issue was instead of looking for the actual problem. They’re a scam!
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August 2022 by Raymonde Gerow
Great reception at the front. Went in to have the exhaust checked. Problem resolved after car taken for a short drive and noise pinpointed.
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March 2022 by Christopher Lanctot
Excellent service. Got my parts fast and exactly as described.
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November 2021 by Eugene Kennedy
great customer service very knowledgeable good atmosphere good prices
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November 2020 by Antal Prigli
NAPA AUTOPRO - Berthiaume Service Center provided excellent service at the end of my family road trip. Coming home from the woods, I got a flat tire on my Toyota Sienna. I was really in trouble because it was a Friday afternoon getting close to 5pm. My children were in the minivan and I towed an RV. I called the shop from the road and explained the situation. I was told that they will do anything they can. I drove to the shop with my run-flat. All crew members were friendly and helpful. They provided service right away and fixed the tire very quickly. On top of all these they charged very low for the service (basically nothing). I was really happy with the professional, friendly, honest and very quick service. Thanks to NAPA AUTOPRO - Berthiaume, I was able to continue my trip back to home to Ottawa. (I did not know how to thank; I got them ice cream from a nearby DQ as a gesture ) Really nice people! Thank you!!!!!Service: Tires