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November 2025 by laur8749
I ordered an upright freezer via. their website and the process was very smooth. I quickly received an email with a delivery date and estimated time. The cost for delivery was more than reasonable and they removed my old freezer for a minimal cost. The delivery drivers arrived on time, were friendly, personable, and did not complain, despite having to navigate some horrible stairs to bring the appliance into my unit. I will definitely turn to Grooves for my future purchases!
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October 2024 by scott
Was looking to buy a stove and left a message. After no return call we called again. Salesman answered and did not know how to order one and told us he would have someone call us back. A week later and no return call.
We ended up going elsewhere and have 3 more appliances to get and will not bother wasting our time waiting on these guys to get back to us.
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September 2024 by Neil Johnson
We are repeat customers having bought from Groves twice. The first time was in 2019 when I contacted them by email to purchase a dishwasher for our lake property after scanning their web site. Amanda was very helpful with recommendations and we had the unit bought, paid and install scheduled quickly. The team who installed it arrived on time and did a great job. This past month I emailed again after scanning their web site for a washer dryer after ours died. Again Amanda was very helpful providing advice, dimensions etc. We have a small space so this time we went to the store and saw the unit as well. The paperwork and installation were all ready for us so we paid and it was delivered and installed on time with their usual great service. We are very satisfied with the appliances and beyond pleased with the great delivery and installation service including removal of the old appliances. This is our second property and we like to use local businesses instead of big box chains. We would recommend Groves to everyone!
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July 2024 by Barry Ell
Great customer service
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July 2024 by Lou Anne Vrooman
Very helpful, always are willing and able to help with what ever you need, with so much information
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December 2023 by Greg Hardy
We bought 4 high-end appliances from Groves almost a year ago and their service has been amazing. We had an issue with our dishwasher and their repair guy Allan was great!
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November 2023 by Alex Riker
Intelligent salesman and a competitive price
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November 2023 by R I
Fantastic service delivery and set up
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November 2023 by Harold Marek
Awesome prices and friendly staffHighly recommend to shop here for all your appliances and mattress needs
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November 2023 by Kevin Brezynskie
Good service and staff. Did not sell me what I don't need.
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November 2023 by Silvija Hall
We purchased 4 new appliances this year from Groves. They were amazing , great customer service and information. The guys that came out to install were great and passed on some excellent tips on keeping the appliances running in top form. I totally recommend them!.
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August 2023 by Elaine Widdifield
Dropped in to look at fridges as our current one has a damaged door. Paul was very helpful & personable. Good variety of products. When we proceed with a new purchase this will be our #1 stop for sure.
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July 2023 by Ward Robertson
Fabulous customer service with a friendly and knowledgeable staff
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April 2023 by Robert Clark
Thank you Dan, Paul and Nate for the exceptional customer service experience. Your timely delivery of our new Samsung oven will be greatly appreciated by our guests this Easter weekend when we are preparing their breakfast.Gratitude,Bob and Janice ClarkKildonan House, EstD. 1867
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February 2023 by Patti Gallagher
We were in the market for a washer and dryer. Groves Appliances (Clinton) was the closest retailer to us, carrying Huebsch (Speed Queen). As we knew the exact model, we immediately searched out the laundry set, when we entered the store. We were approached by Desi. He explained all the features of the set, showed us the mechanics, on a near by (large) computer screen. All the while, we felt no sales pressure. We asked about delivery, as we do not live in the area. The delivery fee was more than reasonable, considering current diesel prices. AND the fee includes appliance hook up, removal of packaging and removal of the used appliances. Desi was also able to offer us a fair discount. He was a pleasure to deal with.Delivery was arranged for the following week. We received a phone call the day before, confirming the delivery window. The delivery men showed up, when they said they would. They were courteous and friendly.We were more than pleased with all aspects of our purchase from Groves TV & Appliance.
