-
October 2023 by David Robert Alderton
You're right. I'm too smart to hire you. I'm the driver two of your trucks from the trucking division pulled out in front of and almost caused a pile up on the 401 a few weeks back. then, even after I told you I had dashcams and a video of your driver throwing a bottle at my window, you called my boss to try and get me fired by saying I was speeding and wreak less driving. But again, my boss checked the dashcams and saw your driver threatening me that he was going to hit me with something in his hand. so I decided to just put a one. but now I decided to tell everyone how safe your drivers are. yes, I reported them to the police and your company to the MTO. Enjoy the rest of your day
-
December 2022 by Stef R
Actually, I spoke with them there and were very helpful. Extremely friendly. My inquiry was answered, but I ended up not getting service at this time. I will recommend them simply on how amazing they treated me over the phone! ! Amazing customer service!!
-
August 2022 by Bert Shutler
had the car in to get some work done great job everybody will always come back
-
May 2022 by Brenda Forrest
Trying to overthrow the gov't is not a company I would use. Keep your trucks out of Ottawa. #ottawaoccupation
-
May 2022 by Michael
Part of the illegal occupation of Ottawa that damaged Canadas economy and reputation? Please consider that if thinking of using their services.
-
May 2022 by Jim Delong
I almost don't want to write this post as I really don't want to share, but that wouldn't be fair to you or to them. This is an incredibly garage. I have taken my RV their on a few occasions now and I have always left satisfied. They are quick, informative and always professional and don't overcharge, or at least from what I can tell. The front desk staff are a joy to deal with, very genuine people that will give you the time of day. I would highly recommend this garage to everyone, specially those that are not mechanically savvy as you can be assured they are going to fix only that which is broken and not a long list of other things just because "they saw you coming from a mile away". Great service!!! Keep it up:)
-
May 2022 by Bryan Koornneef
What a great experience!!! Was snowmobiling on Jan 29th and parked at Northumberland forest. Was a great day even though it below -20° most of the day. Got back to the truck and started it and must have hit the lock button and locked the keys in the truck with it running. Thankfully we still had all our gear on. Called chrysler roadside assistantance and after a half hour told the other guy to start calling local tow companies. He got a hold of McCracken towing and they said they could be out in a half hour. 30 min after that chrysler roadside said they could not find anyone that could come for at least 1.5 hours he called McCracken back to come save us. He said I will be there in 30 min. We went into the trailer to stay out of the wind and 10 min later we heard a vehicle pull in. It was the tow guy!!!!! The fastest 30 min ever!!!! He said I made some changes and got to you guys as fast as possible. Less then 5 min later we were in the truck warming us and heading home. If I could leave a 10 star review I would. Thank you!!!Service: Car lockouts
-
May 2022 by aaron brownlee
Needed a boost for my ram 3500.The little battery boost boxes they had couldn't handle the job and it sounds like they have a policy not to connect their truck via jumper cables.That was it, $50 and an offer to tow me somewhere.Thankfully I was at Walmart and was towing a vehicle with a good battery.l bought some jumper cables and hooked the two up, got the truck to start no problem.Overall I didn't feel like I got a great experience for such a simple problem.Services: Battery service
-
May 2021 by Scott Byers
McCracken delivered quick same day service when we needed a load of water. I will call them first when needed again.
-
May 2021 by Philip Reimer
Earlier this week my fiance and I got stranded far from our home and McCracken Towing was able to help us out in a very difficult situation. Please give some sort of reward or recognition to Chris especially as he was not just very knowledgeable, but went out of his way to be really helpful. Happy to support businesses like this!
-
June 2020 by alan-paul williams
Got myself in a real doozy, Chris W showed up and truly saved the day. Outstandingly personal and professional. Couldn't have had a better experience. Thanks you McCracken, I wouldn't recommend anyone in the tweed area if you get yourself in a rut.
-
June 2020 by Susan G.
Had a great experience with McCracken Towing/CAA. Tow truck operator Chris W. towed my car just over 200 km back to Toronto, when my car broke down in cottage country. Chris was energetic, enthusiastic, courteous and knew what he was doing. He made what could have been a bad experience, much better. I rode as a passenger in the cab of his truck back to Toronto and had a very pleasant drive! Thank you Chris W.!!!
-
June 2020 by shaun mcloughlin
If I could give 0 stars I would, got towed from division street cobourg right at the eastbound off ramp and stored my car there for 7 days, the towing bill for a distance of under a kilometer was $450, also I paid 60 a night for storage, adding to $420. I then had a total bill of 890 plus hst, which added up to an extra $113.10 for a grand total sum of $983.10 to have my car towed less than a kilometer and 7 days storage. Any service in Toronto is under 300 same with Peterborough and other surrounding areas. The staff were polite but also tried to charge me half the bill just to acquire my belongings which has been illegal since 2017.
-
June 2020 by Andy Negenman
Needed them to pull me out of a ditch. It was a backed up snow storm day. The kind that keeps tow operators busy. Yet my operator took his time, was helpful and professional and didn't hurry. I would recommend asking for them by name if calling caa.
-
June 2020 by Captain Meow Otho
In all my years speaking with tow dispatchers (and its been a lot, and they are all sort of impolite) i have never had any of them be as unbelievably rude as they were today to me today.learn to talk to humans over the phone, really, cause this was like speaking to someone with the maturity of a 3 year old who is stomping mad. grow up
