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December 2023 by Maggie Reynolds-Down
Good store, but pricey
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December 2023 by Claudia Ninivaggi
I take my two Shih Tzu’s to see Charlotte, I love her, but more importantlyRosco and Marty do? I highly recommend her!
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December 2023 by Christian Cousineau
One of my top 5 pets martial locations
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November 2023 by Adam Polley
They always have what our pets like
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October 2023 by Scott Armstrong
Good store - clean and nice place
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October 2023 by Jo-Anne Gannon
We take advantage of being club members so always receive good discounts.
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September 2023 by Kyle Irvine
Dog grooming service is slow and sleepy and unenergetic to help and unorganized at the computer system to confirm scheduled appointment as I booked weeks in advance .
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September 2023 by Havelock778
Helpful friendly staff, great selection of pet toys and treats and foods
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August 2023 by Carl Povey
Took my 2 dogs for nail trim and bath. The questions and protocol are over the top and takes 10mins to check in. 2 dogs took an hour and 30mins for a nail trim and bath. When I returned home I realized that half the nails on the daschund had not been cut and on the chihuahua they were also not cut properly. I complained and spoke to Kirsten and I asked for a full groom as compensation, she agreed and when I returned 2 weeks later they had booked them in for the nail and bath again which I had already had. I stood in line waiting for 10mins to get the dogs in as there was another person. Obviously booked in at the same time. I would completely avoid this place as the groomers haven't got a clue and neither do the management
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August 2023 by Rebection
Im from out of town and Much prefer driving to cobourg then going to pet valu in Port hope. Service is much nicer here and worth the extra drive
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July 2023 by Gerry Wentzell
horrible store never answers telephonesalways issues booking appointments never able to take walkins for nails
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June 2023 by Kris Fowler
Do not take you animal here to be clipped. Took my dear pup Saydee in for trim and they trimmed her so short they cut her skin. Avoid this place at all costs. Do your pet a favour please avoid these untrained people.
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May 2023 by Alex S.
Staff are your basic uneducated part time after school kids with no manners. Got blocked by the man with the dog and cannot get to the cash register. I guess my skin colour not white enough to get proper service.
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May 2023 by Cathy Murphy
We have just completed our final puppy class with Maddie at this Pet Smart. Maddie is knowledgeable and excellent with the dogs in her classes. I highly recommend her!
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May 2023 by Jennifer Halliday
I am not impressed at all. I have a Siberian Husky and had scheduled an appointment back in March for May. They called an told me the spa was closing and could get him in on Saturday. Great, however, they called again and cancelled and would not rebook. Now I have a Husky that desperately needs grooming and all other places are booking into June or July.
