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March 2024 by Laura-Lee Burstahler
Rarely do I feel the need to leave a review following a shopping experience however, today following an impulsive trip to the Cobourg Sport Chek, I wanted to thank Scott for his outstanding customer service. He spent a considerable amount of time assisting a very picky family member find the perfect pair of shoes, actually two pairs! Scott is the perfect combination of helpful support and useful product information without being pushy. Thanks for making our day!
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December 2023 by Billy Nikolaou
Amanda in shoes recommended the Saucony GTX about 20 days ago. I run in them, sleep in them, shower in them, jump into Lake Ontario with them and they keep me running and running dry.
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October 2023 by Carleigh Reynolds
Zero customer service. First time I went, the sales associate in the shoe dept just looked at me, I gathered a few pairs then had to ask her for sizes. Chalked it up to she was young, probably new and shy. She didn't help me anymore (even though I had interest in other shoes) but I left because I shouldn't have to asked someone to do their job. I just went in again (likely 2 months later) and there was a middle aged person there, said "hello", great! I'm expecting a different experience, but she continued on with another associate on tiktok or something and ignored me further. I took a picture of the shoes I liked and will order online elsewhere.
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August 2023 by That Guy
Stood at the front counter for 6 minutes before I had to look for a staff member so I could buy a pair of shoes. They were just busy talking in a corner…..
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June 2023 by N.Anissa K-V
Not all Sport Chek locations are alike…Not much variety at this location and this location closes too early. Closing at 6pm on weekdays is ridiculous! Never heard of this before… Most other locations close at 8pm or 9pm on weekdays.
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November 2022 by Jeff Geary
My wife ordered a pair of shoes online and received an email stating they were ready to be picked up. We went the next day and were told they had already been returned and a refund was pending without actually looking anything up. We double checked the status online and it had changed from “ready to be picked up” to “already picked up”. We asked when we would receive the refund (so we could order them to pick up at a more competent store) and the manager shrugged and told us to call back in a few days if we didn’t see it. Absolute minimal effort on everyone’s part.
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July 2022 by Mohamed A. H
I was in today to get a pair of cleats for my son. Was the only customer and there were at least 6 employees. None of them offered help, in fact when I inquired about cleats they did not show any interest and provide required information. Terrible customer service. I won't be surprised if this place shuts down with such poor running.
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July 2022 by Bran
More of a pickup/return store. Usually have to order online as this store never has items in stock.
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July 2022 by Michelle Cooper
Service did not match what I have come to expect from other Sport Chek locations.
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March 2022 by Tanner Sheppard
I went to the store to get skates sharpened. It was 4:45 and it says on the website that it closes at 5. I go up and they’re already shutting the gates to close up. I ask if I could just go and get my skates sharpened real quick. They didn’t even let me do that. Closing early doesn’t look good on businesses.
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March 2022 by Average Joe Goaltending
Horribly run. Went in today for snow pants found a pair with a card sign hanging with it that said 49 bucks take it up and no that’s for a different product these pants are 120, well don’t you have people who’s job it is to go around and make sure things are correctly labeled and priced? Then when I say well you may wanna go check your signs the cashier and manager look at me like I’m crazy. And of course they don’t even have anymore of those pants in stock so why is there signage for it? Blows my mind that there isn’t someone in charge of making sure that kind of stuff is in order
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March 2022 by dawne tantardini
Worse customer service ever. I was there today with my son..looking at the Toronto Maple Leafs jerseys ..I did ask about Soccar jerseys ..I was told there was none..it is out of season but I thought I would ask..we were trying to find a size for my son....Never once did someone ask if we needed help..just standing around talking..the one guy came from behide the counter to fix the basketball..I did ask if they had soccer jerseys in the summer..I was told I can order them online..it would have been nice to know that a bit earlier when I asked..we ended getting a jerseys that helped, without any help..when leaving I had to tell them it was horrible service..they didnt care..all that was said was "have a nice day" . I will take my money elsewhere . I hear bad stuff about this sports chek, didnt think it was that bad..I have never made the time to make a review on Google.. had to take the time..1 star is too much
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July 2021 by Danny S.
Was shopping at this location yesterday with my brother/nephew and we were followed the ENTIRE TIME by staff pretending to hang clothes.. First was a girl in uniform to the left part of the men's shoe section while I was getting Nike slides, than a guy wearing plain clothes in the clothes section while I was getting a Nike shirt.. I paid for my items and left.. Undoubtedly the most uncomfortable shopping experience I have ever had for no reason what so ever.. Never going backP.S. My brother was covered in couture, he's rich from Toronto.. I was in Nike slides, adidas shorts, Nintendo fanny pack, DC tee and Oakleys, my nephew is just a kid.. Not even close to looking like criminals but left feeling like one
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July 2021 by Ryan G
Great! But not much for golf clubs :(
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July 2021 by Karla Monkman
Good. Few good sales going on.
