Canadian Tire is highly praised for its excellent customer service and knowledgeable staff. Customers often highlight employees like Andrew, who patiently helped select skates and helmets, explaining how to adjust and use the equipment properly. Another staff member, Elegio, was appreciated for his helpful advice on microwaves and willingness to assist with carrying purchases to the car. The staff's helpfulness extends beyond sales, with employees like the head mechanic providing quick and reliable tire repairs, even in urgent situations on the roadside. Customers also value the store's organized inventory system, which provides isle and bin numbers for quick shopping. In addition, the store's staff are noted for their politeness, professionalism, and ability to work with the public, exemplified by employees like Lucas at the parts counter, who was described as well-mannered and rare to find. The store's responsiveness and willingness to accommodate customers’ needs create a positive shopping experience, with multiple reviews expressing gratitude for the assistance received. Overall, Canadian Tire is seen as a reliable, helpful, and well-staffed business that customers trust and appreciate.
Jen and Robert were very helpful with resolving a tire problem I had recently. Timelines and expectations were communicated effectively. They also got the tire I needed in from another location. I appreciated them going above and beyond like that for me. Wouldn’t hesitate to return in future.
January 2026
My 96 year old aunt drive in while it was snowing and freezing without windshield fluid. She told me how the car service women was very helpful and had her car filled and driven to the front door. She was so appreciative, thank you for looking out for her.
January 2026
I apologize with my last review..Collingwood Canadian tire its been always been a great experience.. for some reason I was trying to review the CT from owen sound.. so it was a mistake .. 5 stars to you Collingwood CT ..
