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February 2024 by Sandeep Kaur
ever bad service and experience, they don’t know customer service, please provide them training. I bought brand new car from them , and then i realized that the headlight has moisture inside , they already fixed 7 times but they didn’t succeed to fix it , they never realized that i bought car for driving not for they garage to keep 3 to 4 days for fixing. This is not surprising me because this happened with friend too. ????????. I will never recommend to hyundai
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February 2024 by Michael Feltham
Fair price right from the start. They gave a good value for my trade in. Nice to deal with.
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February 2024 by John Stinson
Great staff, friendly service
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February 2024 by C-VR Family
I am very thankful Adam Nigro helped set us up with our first leased vehicle in 2020. And this year Adam and Joseph Pollak helped us to transition from leasing to buying. Thanks for your attention to the little details! Thank you to each staff member that we encountered that made our experience a very positive one!!!
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January 2024 by TJ Ainger
I have bought 4 cars from the awesome team at Collingwood Hyundai! Thanks for the awesome service!
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January 2024 by Lisa Lougheed
Service department is great.About to buy my 3rd car from here, this time I had a little hiccup, Cristian stepped up and took care of it.
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January 2024 by Lauren Dobinson
Kate is amazing, she will get you the best deal and truly cares about the customer!
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January 2024 by Team Horse
We had the most amazing experience here! Most other dealerships that had the 2024 Ioniqs had the "I don't need to provide good service, you'll buy the car anyway because it's not easily available" attitude. So we stayed away from everyone who was too lazy to provide good customer service and took the time to call around and find a place that actually cared about their customers.We ended up finding Joseph at Collingwood Hyundai and he went above and beyond for us. He answered all our questions, went to clarify things with his manager, called us back to offer options and provided amazing service from start to finish. AND he even came in on his day off to give us a test drive of the car we were looking at. It took less than 24 hours from our first call to Joseph to the moment we signed the papers in person at the dealership and bought the car. The whole process was quick and painless.Joseph was so good that we actually came to Collingwood Hyundai to buy one car and almost bought two (too bad that the second one wasn't available as a hybrid, otherwise we would've bought both). Although this location is almost 2 hours away from us, it was definitely worth the trip and we will make the trip again next time we need a Hyundai car. Or if the new Kona becomes available as a hybrid in the near future, we will be back sooner than we think!We highly recommend Collingwood Hyundai - if you go there, ask for Joseph specifically, he will take good care of you!Including a couple of pictures of our new beauty before she left the Collingwood Hyundai parking lot. The pictures don't do it justice of course.
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December 2023 by Norman Hill
Really great sales experience. Recommend this dealership.
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November 2023 by Ted Dee
They do not charge labour by the hour. They charge by service package. These service packages overlap so you are paying up to 3 times the labour rate. The last vehicle I owned was so poor quality... yes Hyundai/Kia. They are good for up 80,000 km and then run for the hills. After 90,000 km I spent $10,000 in one and a half years on repairs. There is no end to the hell. Finally, to the junk hard where they all belong.
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October 2023 by Allison Earle
Purchased the new 2023 Kona preferred option with sun and leather. Best price in GTA. Our sales rep Erin, was so wonderful and down to earth. Felt like family. ?
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October 2023 by Steven Taylor
We are spending more and more time in Collingwood. It was time for a new car. I believe it is necessary to support your local businesses. I made a cold call to Collingwood Hyundai and was referred to Erin Lloyd.She patiently answered all my questions and suggested that my wife and I come in so she could help us and show us what the dealership had to offer.We went in the same day and knew instantly that we had made a new friend who was going to properly look after us.She is extremely knowledgeable and worked with us with absolutely no pressure.We were introduced to virtually everyone in the building. There is a good feeling when you walk in to the showroom.The delivery was excellent and unrushed. We had lots of questions that Erin patiently answered.A week later when I came in for some accessories, I was greeted with a smile from everyone who all asked how we were enjoying the new car.We are very pleased with how this all worked out and look forward to a long relationship with Erin and Collingwood Hyundai.You don't find this everywhere. We are not just faceless customers.We will be recommending Erin and the dealership to anyone looking for a new vehicle.Well done all.
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October 2023 by David Blaser
From Erin and Dalton in sales, to Joseph in finance and the sales and parts managers, my experience in getting my 2024 Tucson was exceptional. I’m so glad I purchased from a local dealership. They made the princess enjoyable and I LOVE my new Tucson. Would recommend Collingwood Hyundai to anyone.
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September 2023 by Owen Gray
Very friendly, competent staff who will not give away your vehicle to the highest bidder! Feels like family in the dealership, not a high-pressure negotiation meeting with the Wolves of Wall Street. Highly recommend!! We also had a good experience when our new EV needed service.
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August 2023 by Robert Wills
Great service and very friendly staff. They went out of their way to accommodate our desire for a vehicle in a short period of time. I know they had to do some car juggling to make it happen, and they did it efficiently and without any hassleI would recommend Collingwood Hyundai for anyone in the market for what we anticipate being a reliable and fun car.
