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March 2024 by Mickey Mathias
The best in the business, appreciate the service.
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March 2024 by Katie Lintern
We've taken our cars here a few times over the last few years, and each time have been grateful for the honest service and fair and competitive pricing. Today's visit was no different - had a dashboard light go on in my van and took it in for a diagnostic. The wait was going to be a little long so I was going to take a cab home, but was generously offered a ride by the lovely lady at the front desk. A few hours later got a call that the van was ready and that no issue was found, just some old codes that had to be cleared. I came back ready to pay a diagnostic fee, but was pleasantly surprised to learn that I didn't owe anything! As a woman taking a car to some mechanics can often be fraught with worry that you'll be sold on parts or services you don't really need. Import Auto is definitely not one of those mechanics. They've earned my trust time and time again! Thanks for your honesty and integrity!
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January 2024 by Ross Atcheson
I was shopping around for auto parts and then called to purchase them when the woman on the phone said she had talked to my wife who ordered then canceled the order. This person was so rude, dismissive and condescending to me when I tried to reorder the parts. She basically told me to go find the part myself somewhere else. I couldn't believe I was treated like this. First they gouge on the price of parts and if you don't jump to their needs you are sent packing. Unbelievable!!!!! I hope you receive exactly what you give and get some therapy!
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July 2023 by Barbara McCowan
Always the best service and care!Services: General repairs & maintenance
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April 2023 by Jake R
Horrible service. Was told my cars a piece of s*** after going for a fuel filter replacement and the car was misfiring after running fine before going here. Mechanic closed the shop door on us after being paid and told us off . NEVER BRING UR CAR HERE!
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April 2023 by Krystal Martelletti
Hands down, fantastic experience at Import Auto! Beyond impressed with all the service. They went above and beyond. I was recommended by a friend and soo glad I went with it. I will be returning here for all future issues and repairs. Anyone that's reviewed and given under 5 stars for these guys, must of been having a bad day. I'd give them a Galaxy of stars if I could. Thank you soo much Import Auto..you guys rock!!
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April 2023 by Nathan Crossley
told them to turn the deadswitch off to the battery of my car so the left it on and drained the battery leaving my car stranded. needed help i couldnt find to fix it with a new battery. i was charged in self defence leaving me in jail not being able to get my car back from the people i needed to help me fix my car. i was bailed out by salvation army because my family wasent able to help me. i got out of jail before the carona virus and now i am stranded in a different part of canada currently and havent sat in a car for over 2 and a half years.Service: Battery
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March 2023 by Jason van Zyl
I had my alternator belt snap unexpectedly, CAA arrived shortly after that, and the CAA driver recommended Import Auto for my Subaru. The people at Import Auto are just fantastic! They helped me out immediately and within an hour I was on my way home. Jamie runs a great shop!Service: General repairs & maintenance
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February 2023 by Joe Rawlings
Have been using these guys for a couple years now and won't go elsewhereService: General repairs & maintenance
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July 2022 by Sarah Schmor
We were in Collingwood for my niece’s wedding. On the way there from London, we had lights come on and engine misfiring. We went to the Toyota dealership but they were too busy and recommended Import Auto.From the minute we walked in Gwen was doing what she could to help us out. In less than an hour they had a part ordered, delivered and installed.Couldn’t ask for better, more personalable service!Would HIGHLY recommend to anyone needing to service their vehicle to take it here!Thank you Gwen and the service gentleman that took care of our car! You turned our weekend around!
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May 2022 by Terry Atkinson
Great work and honest, they have been serving my veh for 20 yearsServices: General repairs & maintenance
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December 2021 by Chantal Dussault
I cannot rave enough about this place! I was coming into Collingwood from out of town and had car troubles. With shops all around booking into week ahead, I was basically hung up on by everyone going down the list. This place however, asked if I could go straight there even though they were closing and had a part delivered and my car fixed early the next morning before they even opened for the day. Absolute angels!! And the sweetest dog to keep you company too, huge bonus!! I can't thank them enough. They saved our little staycation getaway!
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December 2021 by Jonny Greer
They said they “fixed” my master cylinder in my Ford Focus. Which costed me $900. But, they never changed the censor so I had to go to Ford to spend another $700. But here’s the thing. Everytime it’s cold. My clutch won’t work. These characters are unprofessional and have no idea what they are doing and will scam you out if your money
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November 2021 by Darlene Garcia
I always bring my subaru to Collingwood Import Auto. He does a great job and I trust his advice and work. Thanks
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September 2021 by aduq1990
My VW Golf would not start, so I had CAA give me a boost but since we are only in Collingwood for 1 more day, I was left to try to figure out what the issue was. I was called Import Auto Center and they were able to squeeze me in. They checked the car out and gave it a clean bill of health, and did not overcharge by replacing the battery or alternator which I was happy with. I appreciated them being able to get me in quickly and provided me with peace of mind. Thanks very much for your help.
