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March 2023 by Alan Dzidek
I received terrible service from a local telus/kudo store and decided to try Walmart.Mark Parkell was friendly, incredibly knowledgeable and just an overall pleasure to deal with. I work in customer service in Collingwood and have told a dozen people about my experience already!!Thanks Mark!
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March 2023 by Donna Lacourse
I would not recommend this service to anyone who doesn’t already live in Collingwood. The salesperson utterly failed to warn us that if anything goes wrong with the sale, we might constantly be summoned to the Collingwood OSL aisle to personally show a driver’s license and to show the serial number of the modem that for whatever reason, didn’t work. We should have been warned that we had to stay in town for a week, day by day, without internet or phone, waiting for a resolution that never happened. It was a major ordeal and gas cost that would not have occurred if the sales rep had only heard us when we repeatedly said “we live 3 hours away – this order has to be smooth from the start”. What is a minor correction for the sales rep could easily be a major impediment to the customer. There was nil consideration of particular customer needs, and we were not warned of all potential problems that would require IN-PERSON correction. Product knowledge is useless if customer requirements aren’t matched with a ready-to-receive product. So be careful if you live out of town. OSL Collingwood are not listening.
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December 2022 by Marek Ur
"The excellent services I received from Justin were exceptional.First salesman I met in 25 years with honesty and big knowledge "
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August 2022 by Dan Lundgren
I just had a most unpleasant encounter with the manager of phone sales at Walmart. I just wanted to help a friend purchase a phone and a plan with no contract. And we were doing fine with a nice employee there. Then he entered the picture with his holier-than-thou attitude. I lost my temper and called him a price. I feel bad about that.I recommend doing your phone business elsewhere.
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March 2022 by Seth Greenland
Justin (I think that was his name) was very helpful. Thanks!
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July 2021 by Lorenzo Zaid
(Translated by Google) Very good place and good service(Original)Muy buen lugar y buen servicio
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May 2021 by Meagan H.
My sister was refused service (after already being let into the store) for not wearing a mask even though she has a medical exemption. Workers clearly don't know the Canadian charter of rights. 0/10 experience. Wouldn't recommend. Wouldn't go back. 10/10 Disappointed with the employees ignorance and lack of knowledge.
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March 2021 by Mary Lou Smith
I want to thank 2 young men in the wireless phone dept.,for there excellent service,Justin and Tom.I am a senior and commend them both for helping me pick the right phone for my needs.They served me well!
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March 2021 by Robert Silverton
Be prepared to take longer. With less staff, service was very polite in most cases but libe ups longer.
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March 2021 by Shalu Sharma
Excellent
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March 2021 by Jeff Blakely
It was fine
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July 2020 by Carole Grant
Wonderful and fantastic service from Tom. He was patient, pleasant and kind.
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July 2019 by Lorraine Hambleton
The excellent services I received from Tom were exceptional. Not only did he get me a good deal on my new iPhone 6 , but he also took the time to transfer all my information and photos from my old phone. Jessica was very patient with all my guestions and took the time to show me how to put icons on my screen and do some downloads. Thank you both for your exceptional service.Lorraine Hambleton,Collingwood,On
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July 2019 by Debbie Wilson
When my phone broke an associate when out of his way, after hours to help me. Beyond 5 star experience given every time I’ve been there. Certainly would recommend to anyone looking for a mobile device!
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July 2019 by Tom Brindisi
Outstanding service
