Bath & Body Works
Hours:
1 Bass Pro Mills Drive, Concord ON L4K 5W4
Hours
About Bath & Body Works
Bath & Body Works has been creating pleasant scents for over 20 years, offering a wide range of products such as fragrant body lotions, shower gels, and 3-wick candles. The store is known for its variety of high-quality items, making it easy for customers to find gifts or personal favorites for their homes. Friendly and helpful staff are often praised for their excellent customer service, with many visitors mentioning positive experiences with employees who assist in selecting products and making checkout quick and enjoyable. Several reviews highlight staff members going above and beyond to ensure a smooth shopping experience, even during busy times or promotional sales.
However, some reviews mention concerns about employee treatment, with one account describing a manager behaving aggressively towards staff in front of customers, which left a negative impression. Despite this, the overall atmosphere for shoppers is usually positive, with many customers feeling welcomed and satisfied with their purchases. The store's friendly environment and helpful staff contribute to a pleasant shopping experience, whether customers are browsing, seeking gifts, or looking for specific items like hand creams. Overall, Bath & Body Works is appreciated for its variety, quality products, and attentive customer service, making it a popular destination for fragrances and gifts.
Most Recent Reviews
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October 2026
This is my favourite store at the Mall. Every time I come here, I always enjoy trying different scents to buy. Hand soaps and body sprays. I always look forward to seeing what’s new! Lots to choose from. Great buys on sale! 🧡
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October 2026
Great products, wonderful atmosphere and helpful staff!!! Special thanks to Maria which helped us to find out about ongoing offers
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August 2026
Unlike previous visits, I did require assistance from staff who were eager to help which was really appreciated. Shout out to Brienna who was just a great personality and had such a positive energy while cashing out.
More Comments(168)
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0.07 miles
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Concord, Ontario