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February 2024 by Mike Raffo
The manager from Geox store in Vaughan mill’s her customer service is garbage she does not have any experience
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November 2023 by Julia Piatetskii
I purchased two pairs of shoes and tried to return one of them and it was a complete nightmare. I have not seen a more archaic system. First I had to send a return request, then wait for a PIN and then wait for the store to receive the email with my information. This could have been a quick, easy and client friendly experience but instead turned out into an ordeal that took over an hour. I will not be buying from Geox ever again, simply for that reason!
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October 2023 by emie bgcy
I bought the Meleda model in July and used the shoes for four times only. The material (looks like a paint or rubber) that was used at the side of the outsole of the shoes are peeling off. It's the first time I bought a shoes from Geox and I'm very disappointed.
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October 2023 by Samira naghavi
I recently purchased a pair of shoes from the Geox outlet at Vaughan Mills. These shoes featured a strap to tie around the ankle. Unfortunately, they had some factory issues, and since it was a final sale, I was initially concerned. However, my experience at the store exceeded my expectations. The salesperson, Ck, provided exceptional customer service. They promptly exchanged the shoes for me, making sure I left the store satisfied.I’m not only happy with the customer service but also impressed by Geox’s long-term guarantee. It’s reassuring to know that the company stands by the quality of their products. Overall, my experience at Geox was positive, and I appreciate their commitment to customer satisfaction
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October 2023 by Life CNS
We went to this shop last Sat, CK provided us with professional customer services. We are greatly appreciated for his help. However, we gave 5 stars (exclude the sale lady).
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October 2023 by Anwar
Excellent choices for various models
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August 2023 by Paul Yeung
My wife went to the store to exchange a pair of boots. Unfortunately the lady put the old pair of shoes back to the bag and now she has to spend one hour to travel back to the store. Total waste of time.
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June 2023 by Armin Raisinasab (آرمین رئیسی نسب)
They have beautiful and foot-friendly shoes here
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May 2023 by Deepak bibin fredrick Ramachandran
Terrible service from - Ellyssa.Cannot handle a query from a customer. Can be taught how to work in a retail industry to be polite.Can do better training on not to be rude and not to have a racist attitude while explaining to customers.GEOX - being a branded shoe name, can teach their employees especially Ellyssa on how to speak to customers.
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May 2023 by Ange Mouralli
Great customer service great shoes
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May 2023 by Nalini rabindranauth
Geox staff are always helpful shoes quality are the best
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April 2023 by Shilpa
Very good products of Geox. The fillings in winter coats are eco friendly and animal cruelty free, which is not so common. I love that.
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April 2023 by Patrick Dube
DJ made our experience a great one. He was super patient with our three year daughter. Keep up the great work and positive attitude.
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February 2023 by Samera Falahi
I was in the store today, great product, good prices, and great customer service. Thanks to Lena, as long as we touch any item she take care of us. I purchased two pair of shoes for my daughter and two jackets for my self and my husband for a good price. Thank you to management team, great store and great customer service.
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February 2023 by Carol Cao
Best experience I had today with the store manager, Aliana. She helped my daughter so patiently, measure her shoe size, make her laugh. She deserves a raise.
