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December 2023 by Dom G
Great staff. Very friendly every time I visit. Thank you Nadeem for always helping me out.
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November 2023 by Brittany G
I came here with my package and received a really rude comment from one of the workers. I brought my package with my two papers from amazon that I printed, wasn't sure if it was supposed to be on the inside of the package so I asked for help on where I should add the paper to the package. He told me I needed to go back to school to get educated because I asked for help. I was really kind about asking and I did not appreciate that comment as I have gone to other UPS in the past and never received a negative response asking for help. I am not one to post negative reviews only positive ones but I don't think that was a necessary comment from the UPS employee. This was the Rutherford location in Vaughan.
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November 2023 by Daniel Zalcman
Extremely knowledgeable staff. Great service. Highly recommended.
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October 2023 by Amer Jacob
One of the strangest things I have ever seen in my life, I went to get a photo for private use. So I agreed to complete the task, so she asked me for my private email, so she sent me the pictures by email, and I paid $20 for each email. This is clear fraud and theft. This is the last time I will go to this place
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September 2023 by Shine Auto Toronto
I drive all the way to this location from Etobicoke because the customer service unmatched!!!!
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September 2023 by sonny rehan
I visited the UPS store to get a quote and had the pleasure of meeting Nadeem at the front desk. He helped me out with the selection of business cards and posters that I needed for work. I was very happy with the service, and even with the time crunch of a day, Nadeem came through! Excellent service.
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September 2023 by Zia Zhang
International shipping to China, and it only takes two days. The service is excellent and very efficient. Great talk with Nadeem’s family! Thank you.
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August 2023 by Nilofar Alizadeh
I had a package from Amazon to return for FREE, but Nadeem Sheikh choose to charge me $3.40 for two pieces of paper that he printed for me.
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August 2023 by Elena A
Incredible service. Sent a package with return service to Washington and back on Wednesday and received the package already the following Monday! Used the store again to shop a package to Europe and it was some promptly. Amazing and professional operations and personnel!
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July 2023 by Zissis
I don't know if you have all noticed but the state of customer service across all business sectors has deteriorated incredibly fast in the last two years. Everything is an ordeal. No one friendly and in my experience I cringe every time I have to interact with any customer service rep. Gone are the time where you call or show up for service and the customer service rep is exceptional. This was the case with Heena and the UPS Store at Jane and Rutherford Rd. Went in. Dropped off an item that needed packaging and was unsure if they had packaging in the first place. To my surprise, everything was easy. Heena managed it all. I just paid for the packaging and the courier service. All this with a friendly and helpful attitude. Needless to say I was shocked. Thank you.
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June 2023 by Justin Pham
Last minute saved my passport from being shipped to the wrong address and potentially lost. Great and professional staff.
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April 2023 by Ali 656
The old south Asian male is a piece of work. Major attitude . I'd rather use Purolator . Nicer employees . They ave the tech to help you out at the counter if any issues . May be it's just UPS location on Rutherford rd/Jane st which is operated by this crusty old man .
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December 2022 by Alexander Czerniecki
They also take DHL!! The owner here is very nice and very informed. They are very busy but very patient and kind. Vert convenient too!
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November 2022 by Tatiana Nesterovich
Amazing customer service with fast shipping. The lady and gentleman are always attentive and helpful! Very happy with this courier office for my business and personal shipments!
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October 2022 by Larry Biancolin
I needed to ship a package to the US. The lady and gentleman at this location were nothing short of amazing. They spent close to an hour with me as I worked through the details with the receiver of the goods. Days later when it became necessary to have the goods redirected and returned to me on a deadline, they once again proved to me that their strong work ethic and excellent customer service put them miles ahead of any other shipping service I have used in the past. I will not hesitate using them in the future.
