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October 2024 by Empress N
Don’t buy anything that’s a have a slight damage Nicole the manager was even rude she wouldn’t even take off 10% they want you to buy it even though it’s damaged worse Customer service I ever encountered and she sell me the product damaged I only bought it because i really needed it and I told her that all of them on the wall are broken. She did not care at least take off something if i wasn’t desperate i wouldn’t buy it so it’s sad that as a manager of that store that’s how you deal with customers she said it’s either I buy it or leave it for them to throw away make it make sense smh
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October 2024 by Jon T
Good prices and selection
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October 2024 by Vigi Senarath
I had a good shipping experience. Great affordable prices.
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September 2024 by Anabia Ahmad
I have been going to this urban planet for few years to buy clothes for me and my daugters and it is the best place to go to…. the worker helped me avareet and she is very helpful when u need help did not complain and bubbly smile. great service and great workers i will always be shopping here ..only problem sometimes clothing quality is not good when you wash it….
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September 2024 by Ori S.
Although the prices are good, the quality has never been anything to write home about. Now they added a new feature that is called bad customer service.
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August 2024 by Jason Barrie
2024: 5/5 - Fast (checkout), very friendly (letting us know where stuff is), very helpful (letting us know other stores in the mall that might have what we were looking for when they did not)...
Note: bags (paper is the only option) cost 30 cents
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June 2024 by shahrzad hakim
"I had an excellent experience shopping at Urban Planet. The staff were friendly and provided outstanding service. Highly recommended!"
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June 2024 by Rico_burnaby
Wife popped in here to browse
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June 2024 by Juju_ emi
To those who know me they know i hate shopping and looking for the right items. It was my first time shopping at this store, the store was huge and a lot of stuff to choose from but
I had such a great experience with Patricia, She was incredibly friendly and attentive, making sure I found everything I needed and was able to answer all of my questions with a smile. She even went out of her way to suggest some additional products that I might like.She really made me feel valued and taken care of. Great customer service, great prices, I’m definitely coming back. ?
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June 2024 by Palak Arora
Asian girl in dresses section yesterday was really rude, My brother just went to ask something and just said Hi , she was so rude and shouted at him saying what do you want.
My first and last visit to that store
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May 2024 by Mariam Aziz
I was in urban planet Vaughan mills couple days ago. One of the employees named Nasta (who I taught was one of the manager) gave me one of the best experiences here. She was one of the sweetest, very welcoming. I was doing a big purchase she was very patient, she helped me to decide and did not rush me as she saw I was having hard time with the promotion… all I want to say is that I am one of urban planet loyal “daily” customers and from now one I would be always coming to Vaughan mills as Nasta was the most welcoming and professional cashiers I have ever seen in urban planets.
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May 2024 by Shweta Jadhav
A perfect store for my size. It never disappoints me. I always like their collection. Only one thing always crowded. Overall very good?
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February 2024 by Diane Elizabeth Maombi
Great prices and discounts on clothes
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February 2024 by Sameh Aziz
The place is so organized, plus I revived amazing customer service from The cashier Johmana. She is talent and have the skills to treat the people well... Good job
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January 2024 by J J
Nice and clean store. Urban Planet is a popular clothing store known for its trendy and affordable fashion. Customers often appreciate the diverse selection of clothing, including casual wear, accessories, and seasonal styles. The store caters to a wide demographic, offering a range of sizes and fashionable items for various tastes. While some may comment on occasional variations in quality, the overall consensus is positive, highlighting Urban Planet as a go-to spot for budget-friendly and stylish clothing.
