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February 2023 by Gossip Girl
I was in the store for less than a minute today and one girl, a bit chubby with blonde hair managed to make me not want to shop there any longer. I suppose I grabbed a shoe and accidentally placed it back on the wrong shelf she came over immediately and sarcastically asked if I needed help to which I replied no thank you I’m just browsing however it didn’t look like she cared about my response because she looked irritated and grabbed the shoe I misplaced and slammed it down on the proper shelf then walked away and giggled to her co worker. I have social anxiety and leaving my house is hard to begin with but I have a new job I’m hoping to start and needed work shoes so I put myself out there today by going to the mall. Unfortunately being treated this way made me feel like it was time to go home instead…
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January 2023 by Mandeep cheema
Worst store ever,they put fake discount banners and when i ask for discount ,they said its marketing strategy.Hats off to your strategy ,recommend everyone not go there.
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January 2023 by Wadih Azar
They wouldnt allow entrance saying they are at safety capacity!!! What a joke!!!
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January 2023 by Marie V
Chloe was a great help and very nice!Shopped in store on Dec 27th for some boots and unfortunately my size wasn’t available- I was still able to try on a similar style to be sure on the size and they were able to place the order online for me. The cashier was also very friendly and made sure to let me verify that the shipping information was correct before processing anything and it arrived in two days!
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December 2022 by Fatemeh Amiri
Terrible and rude customer service. Wanted to return some boots that I wore one time for under 2 hours because they coloured my new socks that I had just bought, they told me that I couldn’t return them or get any store credit because it didn’t have anything to do with the quality or it wasn’t damaged even though it was something to do with the quality. They didn’t ever apologise for what had happened and didn’t let me finish what I was trying to say and said “Have a good day” in a terrible way and walked away.
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November 2022 by Rap Rap
Not a lot of selection. I like the jewelry section though.
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July 2022 by chris lee
The employees worked July 1, 2022 at approximately 11:30 am.4 of them was working at the time 2 female, 2 male worst people to deal with seems to me that they don't want to work they don't care about the customersThe most horrible experience I've ever had. This ought to replace them as soon as possible.
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June 2022 by Shikha Choudhury
Worst employee experience ever had in my life. I always used to think why customers wrote so negative about this store hence I was proved. Having years of retail exterience in management, I had never had an experience where an ASM is treated as piece of garbage. No respect from team memebers. People just gang up and become the managers of the store. They dont respect a manager and say a simple no is asked to perform a task. Poor professionalism and management.I hope the staff doesnot delete the reviews as there is a trend in the store to hide or delete the reviews.
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May 2022 by Alex Bell
If I could give a 0/5 I would.The workers are horrible. I brought in shoes to return and the lady through my box on the table and ignored me the entire time. Was a horrible experience, but I just left it as is.Then today I came in, and bought new shoes and the same ladies were working. I gave them my email for 25% off and they laughed at me and said it will only save you 10$, And continued laughing in my face.Never coming back this location.
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April 2022 by Darshan Barot
Not satisfied with customer services. Not many options.
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April 2021 by Sharmil Khan
Good place to shop
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July 2020 by Hernoze Roowalla
Also has a wide variety of shoes for female as well as for men the shoes r formal as well as casuals at quite reasonable rates to top up with an additional discount
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July 2019 by Jason Knack
amazing sales staff
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July 2019 by Prasanth Menon
Great deals..
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July 2019 by Ween Hipss
Never gonna do an online order ever!! customer service is so poor if only i can give half star. One of the cashier typed in the wrong address we call back and they refuse to help us. She just said "I cannot help you about that." Did not even say sorry about her colleague's fault.