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January 2024 by Douglas & Marina S
I visited the Guess Tanger Outlet store at 5:40 pm today and found all the change rooms closed. A tall dark haired girl at the cash then shouted at the lot of us waiting to try on clothes, that we would have to buy the clothes and return them if they didn't fit. I asked her if they didn't want to sell the items today, she shouted again, across the store, that she was too busy and she was short staffed... so i began to leave and she then said something to the other girl behind the counter and they snickered. I said oh my, you really have a bad attitude lady and she said, and you do too … What lovely customer service!!??Well we walked out, it’s to be noted I had already spent almost $1000.00 in other stores and was going to purchase a leather jacket in the Guess store. Oh well, because of her really horrible customer service, we left without having bought a thing.
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December 2023 by Brandon I
Not happy with how dirty the purse is that I bought as a gift. Days after leaving the store I went to wrap the purse and noticed that there were many small scuffs and rusty looking marks on the leather-like material. Unsure why the store would sell bags in this condition unless they were clearly marked as imperfect.
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November 2023 by Manan pandya
Best store ever angela & cass thanks for the great customer support ??
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August 2023 by Sportypatty
Some good prices not always. Great items .
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June 2023 by Gemma Terra
Clean store, everything is very organized, the store staff is very friendly and helpful. Nice design, too much bling on everything, but I guess that's current fashion.
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May 2023 by Michael Der
You can't use the fitting room with your family, that's sad. They ruined our mood.
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May 2023 by La Mera Mera
Large selection in purses, I purchased a beautiful black purse with 50% in the second item, clean and well organized store
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March 2023 by Robin Schnell
4 employees were required at check-out in order to be conclusive in regards to a basic addition and subtraction math equation of pricing. Workers are very friendly to each other - customers, not so much. Online orders cannot be made with cash payment.
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February 2023 by Kevin Rooh
Totally disappointed! They are very racist! The girl at the cash asked the customer whether they are from Middle East, he said yes, she said that's why you are oversized!! The other 2 giggled. This is not the first Guess Factory I see this kind of behavior, the one at Vaughan Mills did similar things years ago too.
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February 2023 by Adrone
Thank you so much Cassandra, you were extremely patient and helpful with my girlfriend and I. You went above and beyond!
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November 2022 by Sawsan Debbini
Well organized, great service
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July 2022 by Aldo Gomez
You get better prices than the main guess stores.
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June 2022 by Helen Wolf
Great selection and staff!
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April 2022 by Buck Shot
Tons of deals great staff!!
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March 2022 by lindsay Woon
Had such a great experience in store today thanks to Melissa! She was extremely kind and attentive and all around had such an upbeat attitude! She informed me of all the sales and helped me find the perfect items! Definitely deserves recognition! Will happily be back!
