Lids
Hours:
3311 Simcoe 89 Unit F50, Cookstown ON L0L 1L0 Hours
About Lids
Lids offers excellent customer service with friendly and attentive staff. Customers appreciate staff members like Grace, who go above and beyond by helping find items, checking inventory across locations, and providing personalized assistance. Jason and Shanjay are also praised for their politeness, knowledge, and dedication to helping customers, especially with designing custom hats. Many customers have had positive experiences, noting that staff are courteous, helpful, and genuinely friendly. Regular visitors mention their consistent satisfaction and ease of shopping, often highlighting staff members who make the experience enjoyable. Overall, Lids is known for its helpful staff and welcoming environment, making shopping quick and pleasant for all.
Most Recent Reviews
July 2026
Went to the store today and David was super helpful. Went above and beyond to help me get the hat I was looking for. Would highly recommend buying a hat here. One of the best customer service experiences I've had in a long time.
April 2026
Young girl did a beautiful job on this tribute hat for my son who has passed away. Thank you :) 🧢🪽
November 2025
Super helpful and courteous! The store clerk offered me a free cleaning. Great experience!
More Comments(45)
- Cookstown, Ontario
