Lids
Hours:
3311 Simcoe 89 Unit F50, Cookstown ON T5T 3J7 Hours
About Lids
Lids offers excellent customer service with friendly and attentive staff. Customers appreciate staff members like Grace, who go above and beyond by helping find items, checking inventory across locations, and providing personalized assistance. Jason and Shanjay are also praised for their politeness, knowledge, and dedication to helping customers, especially with designing custom hats. Many customers have had positive experiences, noting that staff are courteous, helpful, and genuinely friendly. Regular visitors mention their consistent satisfaction and ease of shopping, often highlighting staff members who make the experience enjoyable. Overall, Lids is known for its helpful staff and welcoming environment, making shopping quick and pleasant for all.
Most Recent Reviews
November 2025
Super helpful and courteous! The store clerk offered me a free cleaning. Great experience!
November 2025
INCREDIBLE CUSTOMER SERVICE! Jason and Shanjay provided my children their undivided attention while designing custom hat logos. They were polite, courteous and knowledgeable. Thank you!
September 2025
Amazing service here. Jason is a rockstar. Very knowledgeable about the product. Took the time to really listen, help me out and answer all my questions.
More Comments(40)
- Cookstown, Ontario
