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August 2023 by C M
The pandemic is over. It's safe to open the office back up
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August 2023 by Diane Cameron
I recently moved from BC which required additional steps to take to set up Ont auto insurance . Debbie Villeneuve was extremely helpful throughout the entire process. Her knowledge, experience and guidance was very much appreciated . Thank you Debbie for doing such a great job.
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August 2023 by Guylaine Di Cicco
So disappointed with this company. I have been insured with them for 40Years.They will not covered the insurance that I paid for my lost trailer.Good luck trying to speak with someone in charge with the claim department.My agent has been sending notification to them (twice)that I want to speak to them more than one month ago. So far no one got in touch with me.We were mis informed about the appropriate coverage that we needed for our trailer.We were happy with you guys until we try to claim something. Even had the earthquake insurance. We had flooding and we know people there got paid.Good for them they had a good company.If the samething would happen to you and you feel that you are insure and are toldthat you are not. Would you keep giving your money to that company or would you change. We are one of your good customer, feeling very disgusted about the way we were being treated.Over the years we have recommended several people to your insurance company. Do you think that we would do that now?The staff in Cornwall always been very nice and courteous to us and we know that they do not decided who will get compesented . So basically we paid for this insurance on our trailer for 5 years for nothing.Hopefully someone will get in touch with me for what I have been asking for over a month.Guylaine Di CiccoCornwall, Ontario
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June 2023 by danielle theoret
Friendly, has what I need. Not sure if it's the cheapest
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April 2023 by Sivo 13
Not impressed with these guys smh my car been wrecked its been over a month and still no answer from nobody. spoke to the claim adviser the same week it happened ever since havnt heard from him and his voice mail full lol talk about professionalism. Really thinkin of switchin to state farm after all this.
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March 2023 by Debora Rivard
Always helpful and courteous
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February 2023 by Kim
I will never purchase any kind of warranty insurance on any appliances l buy again!!! Their customer service is bad and they have no interest whatsoever to help solve the problem they would rather not listen. Called 6 times and all because someone on there end put the wrong email address they don’t want to help at all. So Allstate insurance l hope everyone reads this and realizes that you do not honour your policies.
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December 2022 by Tina Brown
I had never had any real issues with Allstate until last Year. Dec 2021 my yard/property sustained damages due to a crazy micro burst wind storm. No issues having my "stuff" replaced BUT that's where it ended. It's been ONE yr and my siding is stil not repaired. I've made several attempts to contact the agent in charge of my claim with zero success. One yr later and my siding is falling off! Shopping for new insurance.
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September 2022 by Shawn Flanagan
Never got a call back.
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September 2022 by Robbie Casselman
Terrible customer service told I was covered for a rental while vehicle was repaired few days later after a 500 dollar bill was racked up I was informed by rental company rental was not covered by insurance did not recieve a call for allstate about the mis information when I tried to call claims adjuster no responce very un professional almost seemed like a scam
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September 2022 by stephen michaud
I've hit two porcupines in the last year,,, VW ground effects suck,,, Allstate was disaasterous for me be very careful with this insurance company
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September 2022 by Zack Whissell
Very disappointed with the service after getting a quote to fix some damage after a wind storm. Weeks would go by without reply by email over simple questions regarding my quote for when the damage could be repaired so I could schedule to be there. This is month six and still not repaired with no firm date on when to expect the work done.
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September 2022 by shiza khan
I got homeowners insurance and auto insurance from All State in Jan 2022 . After having the quoted monthly premium for a few months they drastically raised my home owners insurance and asked me to pay double of what I was originally paying a month . They said the cost of my rebuild had gone up by 100k but even with a higher cost of rebuild all the other insurance companies are quoting me half of what they quoted me . Their customer service is pathetic , they never come back with any answers and their phone keeps getting disconnected .I have Spent around 10hrs of my time and talked to 7-8 agents and still haven't gotten any resolution. This review is for All state and not specifically the cornwall branch.
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September 2021 by Jason Brownlee
Always professional and courteous, the staff at Allstate Cornwall are exceptional. I have always received prompt service and have often felt that they go above and beyond my expectations.
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September 2020 by C Beau
Great experience, great and prompt service. I would definitely recommend.