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May 2024 by Lian Ellis
Too bad I can't post a lower review. I have been with the same insurance company for decades, and with Brokerlink for a year, then time for renewal came. I received the renewal...All good. Then, apparently, the company decided not to insure my 1859 home, despite two successful inspections over the past 7 years. No big deal, I had another provider within 24 hours and let BrokerLink know.
I signed all the cancellations acknowledging I already had new coverage and would not renew after the end of term. Perfect.
Don't know what Brokerlink rep Emma O'Hare, or any other rep did, but many weeks later I recived a bill for extra days of insurance never agreed to or documented. (Must have been a brokerlink error) Didn't hear from Brokerlink for WEEKS despite repearted requests for support. Now they say I will go into collection if I don't pay...With absolutely no explanation as to why I SHOULD pay.
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March 2024 by Kal Deschamps
I would like to thank Chantal Montroy and the receptionist at Cornwall for the awesome help they did for me today for my camper insurance
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March 2024 by Rok M
Chantal, at the Cornwall branch, has been my broker for years. She's been helpful to answer all of my questions thoroughly. She is knowledgeable and personable. I'm very pleased with her services and rates. I recommend Chantal.
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March 2024 by Menashe Zonshein
I worked with tanner for my inquiries and he was super helpful and professional. Great service and patients with all my questions. Highly recommend
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March 2024 by Michael Pagnutti
Tanner knows the true meaning of quality customer service.
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March 2024 by Robert Campeau
Excellent service from both front desk receptionist Sarah and Tanner.
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March 2024 by B McEvoy
My experiences with the receptionist (Sarah) and the broker (Tanner Brugmans) were wonderful. They both set me at ease. Tanner listened to my concerns and worked to help me solve my problem.
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February 2024 by vincent provencal
In a complicated and time sensitive situation, the friendly ppl of Broker link in Cornwall found me the best coverage at a great price in a very short period of time. I would recommend them to anyone looking for a better premium or simply a better customer service. Thanks again Team
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December 2023 by Sylvie Gaucher
If your looking for insurance personal or commercial. Go with Brokerlink. I am very satisfied with Debra Smith from Brokerlink Cornwall.
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August 2023 by C Robinson
Helpful office staff and refreshing to deal NOT online! Needed tenant insurance for my brother who has dementia and was able to provide documents in person. Problems started with receipts, mailing of policy not to legal representative contrary to instructions, misled to insuring company, unable to contact insuring company, unable to contact brokerlink online, no response to an email sent to the agent and the second email sent he asked me to call him (I live in another city and no toll free number provided especially if on hold!) and the propaganda email sent and when on hold with brokerlink more propaganda!
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August 2023 by Sandra New Turnbull
I submitted paperwork to update a policy and it was not completed. I called and gave the information a second time due to the agent not being able to access the information on the computer. I then called back and spoke with Stefania Leone and she was amazing! She made sure all information was added and correct. Thank you Stefania!
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August 2023 by Kayla Levere
I have been with broker link for years now they always find me the cheapest quotes, best customer service hands down. Would highly recommend them to everybody!
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June 2023 by Denise Poirier
Great service ..very quick...easy to make changes to services and very friendly staff
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November 2022 by Hunter Mason
They lie to you, change your premiums without notification and they do not honour their own payment arrangements!!!! Then they double charge you without notification very bad company to deal with 0 STAR RATING I DO NOT RECOMMEND poor service
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November 2022 by Alioune Mbaye
I had a very good experience with an agent called Taka Needham
