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January 2024 by Olusola Owolabi
Professional!
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January 2024 by Shafeezy Qurashi
Great and fast service. Went there to get tips installed for my mufflers and a muffler delete. Best place in town!! Gonna go there again soon to get some more work done!
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December 2023 by Sharon Van Doran
Great Staff and Efficient Service!!Reasonable Prices!Recommended.
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November 2023 by swift1n3
I had missed an appointment to to further complications and repairs that needed to be done before the muffler. Not only did I miss this appointment but I also still need to go back and get assistance with muffler issues shortly after.I mentioned this because many businesses would be more frustrated, short, or dismissive, than anything which would be understandable. However when arriving finally with the already purchased aftermarket muffler the shop took maybe 40 minutes early in the morning to get something done that I expected to take hours. Not only did they repair much of the piping leading up to my exhaust but also installed the exhaust very well cleanly and without issues afterwards like cracks or leaking still.The shop was patient, very affordable, and very quick. My only frustration is that my back bumper has all of its clips broken from when they either needed to adjust something or remove something from under the back end of the car every single clip is broken mounting the plastic shielding. Not just the clips are broken but the actual plastic eye holes for the guards are all ripped and damaged and will need new ones drilled in This is frustrating and damage I didn't expect to have to repair but I'm not sure positively how this could have happened any other way than damaged while changing the exhaust. No other clips were/are damaged or missing before or after other than these ones.
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September 2023 by Shirley Eadie
We had a new muffler/hanger, tail pipe etc. installed April 4, 2022…..went in Sept. 27, 2023 because of a rattling noise along with a louder noise coming from our muffler …and was told that the warranty is only good for a year….at the time of the initial purchase we weren’t told that. Generally this type of muffler should be good for five to seven years according to the manufacturer. Even our original muffler lasted at least eleven years. …Very disappointed thatDirect do not offer some kind of compromise for the sake of customer satisfaction.Service: General repairs & maintenance
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September 2023 by Tristan McKay
Went in with an exhaust leak without an appointment they had me in fixed and gone in 30 min I will be returning for any future work
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September 2023 by Paul James
Great service reasonable prices.Went with two cars, one to install Magnaflow mufflers,(sounds awesome now) and one for repairs and they had us is back on the road in two hours. I would recommend this place to everyone. In fact going there again tomorrow to have my other car fixed up.Nice work guys.
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September 2023 by David Tucker
A very professional and trustworthy shop to have any vehicle serviced there.
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September 2023 by Guy Paré
I had to get a really big engine job done on my truck. They quoted me a price and respected it. I checked what they had quoted with another mechanic and the quote was very reasonable. The truck has been great ever since, no leaks at all, no other problems. I would highly recommend this place !
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May 2023 by Laura M
I can't trust the safety of my vehicle to them. They missed a broken hatch lock on a safety certificate inspection, told me my bald tires had two seasons left, and didn't report a lose wheel bearing to me. After driving a significant distance on the bald tires and loose wheel bearing, and purchasing new tires elsewhere, where I finally was told the truth about the car, I was advise how unsafe it was to drive anywhere, and had to tow it --- to a different auto mechanic who I can trust.As a woman who needs SAFE & reliable transport, direct muffler failed me.If you want a cheap safety certificate done where they do the bare minimum, don't flag safety issues, and miss items that are on the certification list then this is your best choice.If you want to feel respected, and included in knowing the true condition of your vehicle, go anyplace else.Dennis, the owner needs to rethink his business model. Give people safe, reliable, trustworthy service, not just the cheapest.Shout out to Rick at the main desk, who helped by texting instead of calling due to my hearing loss.
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May 2023 by Caitlin Gadbois
I’ve been going here for years now and have no complaints. They’re super friendly and accommodating, and I never feel at all taken advantage of. Prices are more than reasonable as well!
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May 2023 by Enzo Ait muhendsson
I had an issue where my exhaust hanger broke off my muffler. Rick and his team welded the part back to the muffler in no time. I will be recommending this shop to all my friends and family. Thank you for your kindness!Service: Exhaust
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May 2023 by Jake
Broken bolts/studs off the manifold flange into the flex D/S on my 07' Chrysler 300. Called on friday to see when they could fit me in. Was told to drop it off monday morning. they open at 8. By 9:30 i had an estimate, though i was working i missed the call. Called back and gave approval. Vehicle was ready to go for the end of my shift. Great service guy. Great techs. I owe these guys some coffee. Thanks gentleman!!!Service: Exhaust
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May 2023 by E F
Would highly recommend. Without a doubt I trust them with my vehicle. Thanks guys
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May 2023 by Geoffrey Hesler
Excellent service, great rates, will definitely return in the future.
