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March 2024 by Stacey Ladouceur
ATTENTION!!!!! STRANGER DANGER!!!!!!I am beyond disgusted with the old guy working at Gveahs pet store. He was staring at my daughter like she was a meal. I regret taking her in there. I got instant bad vibes. The police should definitely look into this guy. I will not be back and I will tell everyone to stay away. GROSS!!!!!!!
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March 2024 by Mike Auger
This place is a rip off. For example you can get the same Hampster from Stacey's pet supply for $10 less.The bedding and food is half price even at Canadian Tire.The staff is so ignorant when you ask a few questions.Creep vibe in that store for sure!
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February 2024 by Nolan Kerr
Pets are in filthy conditions.look carefully and the furry friend have mites lice and tics. Never ever go in with your phone out because they rush you out. Don’t go in if you’re under 18 or they rush you out. Last time I went in there the chick at the counter that is always in her phone finally got off her phone and kicked us out because we were in there for too long without buying anything?? And then me and 2 Freire dad got banned from the mall on accusations of stealing from the pet store!!!!!!They searched us and didn’t find anything. We still got banned. Don’t support this business
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January 2024 by S. S
Very cool store and so clean. The staff was so helpful and so patient with me as i had a million questions for the young woman at the register. She explained to me in detail what I need for my pets and how to care for them the proper way.
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January 2024 by Brenda Cutler
Very disappointed with this store. They sell questionable animals and give very poor setup advice. Bought 4 glow tetras as gift and they all died within a week. Was told we didn't need a heater and told our fault for not having proper equipment for them. They told us they would never sell without proper advice. No advice given at all. Very disappointed and sad to lose the fish
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August 2023 by Frank Schindler
Stopped in because I was in Cornwall. Nice store bunch of cool fish to see.
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July 2023 by Mackenzie Ingram
Extremely rude workers who prefer to sit on there phones then give the time of day, I lived in Cornwall for 18 years and as a kid loved this place, over the years it's become a complete dumpGo to Stacy's on Sydney St. or Pet Valu on Vincent Massey and ask for Scott, you'll appreciate your experience a lot moreFun update, the staff just tried to contact me and demand I delete the review off google as I've apparently never been to the store, despite visiting it probably over 100 times in my lifetime and as recently as two weeks ago. They instead have decided for me that I did not in fact grow up in Cornwall nor have visited the store anytime recently. I guess my life is a blur :/Thank you for proving the point of the initial reviewANOTHER update, you can see below the "owner" replied. They are correct I called to ask if the owners were interested in a product, however, was referred to e-mail and simply asked for their name so I could ask for them in person during my next visit to again, my HOMETOWN which I visit regularly, of Cornwall, Ontario. They instead hung up on me. There is absolutely no problem with a store not wanting to carry a product, like anyone in sales, we are told "no" numerous times a day, much more often than we are told "yes", and again, that is not a problem whatsoever.What is a problem is how you treat your customers. Your staff was also never harassed, you guys have received two emails and three calls over the last 6 months simply asking if the owner was available and then wishing you a good day. Trying to call people and demand they remove reviews is actually harassment; I appreciate the attempt the victimisation attempt though.Also, the 5-star review immediately after my 1-star review was created by a fake account from one of the staff to boost the rating after the negative review.Best of luck with everything :)
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July 2023 by Garbis Gez
The best pet store in Cornwall! The employees are very helpful and amazing! Will be recommending everyone I know to come here for their pet needs!! Thank you Gveah!!!!
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June 2023 by Nino Marcantonio
They have the best selection of aquatic plants and fish ,and this family owned pet store are very nice to deal with.
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February 2023 by K B
Heart breaking to.see all the suffering animals in this store.
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December 2022 by Samantha Champagne
Do not support this store!The owners have repeatedly abandoned unsold domestic rabbits into the wild in this neughbourhood - these rabbits will not survive in the wild. I spotted one rabbit out today in the cold with matted fur, it was very scared and looked sick. The store owner doesn’t like people taking photos of the pets/rabbits in the store - likely because they don’t want to be linked to all of these abandoned rabbits.This needs to stop! Do not support this store!
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November 2022 by Construction MAK
absolutely love this place the owners are so welcoming !!
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October 2022 by Wordha Adnan
New to Cornwall; and I’m so glad I discovered this pet shop.The store was very clean and organized and all the animals looked very happy.The employees were super friendly and helpful.Will definitely be back… possibly to buy a bird ?
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October 2022 by M.T. Hare
Sadly I've been unable to even get in the store. Daughter went in 1.5 yrs ago & while looking was approached by a young man who said he was the "owner" who accused her of "taking pictures" (she wasn't) & he kicked her out. This summer my husband went to see what they had by way of aquaria & reptile supplies. He was stopped at the door & told he couldn't come in unless he knew exactly what he intended to purchase & would guarantee that he would buy something. He was accused of wanting to "take pictures" when he doesn't own a cell phone & certainly had brought no camera. I've stopped by 3x during posted hours since as it's a convenient stop at the mall. 2x they were closed, once the gate was closed & an apparent employee stood glaring at me & ignoring me whilst I was saying "excuse me". Very odd shop. As a relative newcomer to the area I didn't understand the attitudes at all, until I read the reviews & looked up the history. Not the best way to bring in new customers or repair one's reputation.
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September 2022 by Tina Carnochan
Very friendly, knowledgeable and patient. Answered all my questions when purchasing pink toe tarantula.Very impressed with the service and of course will continue to support this locally owned business.
