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December 2023 by Christi
Lots of people say there are awesome shoes and service here. We were so impressed when we stepped into the store. However,we didn’t get a proper service when we wanted to make a return: purchased a pair of heeled boots ($169.50) the day before and returned the next day to exchange for a pair of flats ($158.20). One would think they would refund the first transaction and charge for the second pair, but no, they told us they’ll refund us $11.30 (the difference between the two pairs). Then, they screwed up by charging, then cancelling $11.30, followed by refunding $11.30 to the credit card at the end. Didn’t receive any paperwork to say we returned/exchanged the first pair.Reply to the store: thanks for the explanation. :) I’m grateful I found really great shoes at your store. ??
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November 2022 by Linda Wilson
I needed winter boots form my 88 yr old mother who has edema in her feet. I called the store a couple of weeks ago and spoke with Ally. She told me their stock should be in within the next 1.5 weeks. I called back 1.5 weeks and she agreed to put a pair of winter boots aside for us so that we could come the following Saturday to try them on mom. When we arrived at the store, Ally was the first person we spoke with. I told her our name and she immediately went back to get the boots she had put aside. They were too tight, so Ally and her coworker kept looking for other winter boots (width and styles) until they found the perfect fit!Mom is delighted as was I. The service was exceptional, and they were a pleasure to do business with.
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January 2022 by Barb Weldon
Very helpful and friendly staff. Staff was very knowledgeable and able to recommend shoes that would be suitable for a foot injury I had.
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January 2022 by Sylvie Bourbonnais
Excellent service!
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December 2021 by Teena Pratt
Amazing customer service! I have foot issues. I described what I needed, and the next thing you know I am walking out with the most comfy shoes ever. And they are snazzy too.
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December 2021 by cheryl easterbrook
what a great shop with a huge selection. In spite of a busy day the girls helped me find two fantastic pairs of shoes! Thank you
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January 2021 by Hayden Baublitz
Not much of a place to buy shoes for men that have style but if you have a basic look it's for you
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January 2021 by Marcel Bourgon
Best shoe store in Cornwall congratulations
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January 2021 by Diane Levesque
Nice people know there job very well
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January 2021 by Karen Brodeur
Love the shoes n boots
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December 2020 by debra-lynn Bellefeuille
Excellent customer service. Took time to address my needs. Made sure I was happy with my purchase. Good pricing on quality shoes