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October 2024 by Daniel Murphy
Unit is clean and immediate access to the facility was very helpful. Call up staff very polite and helpful to resolve gate access code immediately on the phone.
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September 2024 by Kevin Monaghan
The unitwas great. The staff was very knowledgeable and helpful. I was finished with my unit the end of August. I phoned and left a message to say I was vacating. I was charged for September. I missed the part of the contract asking for 10 days notice prior to ending the contract. I was hoping for some leniency. I know a contract is a a contract. I was thinking a little discretion and they could refund September. No such luck. So be aware. Other than that it was a overall good experience.
Kind regards to all
Kevin M
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September 2024 by Jessica Blair
So my hubby like second nature put the lock back on the unit after clearing it out. That was the 29th. So when we saw that they took another payment 4 days later even though it was empty. We called to see why, forgetting he put the lock back on. They tell us that that's why. Instead of just giving us a call and being honest good business owners. You tell me you checked for 4 days in a row,then take out another payment, knowing we had given you proper notice you could have given us a quick call. Simple and easy. Check your cameras you knew we had moved out. Very sneaky and dishonest way to do business. That money was donated to us because we were homeless due to a flood and we lost everything. That money was to help me get beds for my children. Never will I ever do business with Cornwall mini mall storage again or recommend them. Just terrible, feeling robbed.
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September 2024 by Luc Labrecque
Great friendly service.
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September 2024 by Helene Tessier
Everithing was done quickly and professionally. Angela was a gem and very helpful.
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September 2024 by Sarah BeeWell
Reserved our 5x15’ storage space online, and was promptly followed up on phone by Amanda asking if we had any questions. We missed our original move-in date due to an issue with our u-Haul on moving day, and were easily accommodated. Had a seamless payment and had our first load in the storage within 15 minutes of showing up. Highly recommend!
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September 2024 by Helen Corrigan
Amanda and Angela are great!
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September 2024 by Sherrie Strank
Friendly staff, clean and secure facility.
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August 2024 by William
Would highly recommend Mini Mall Storage! I’ve never had any issues that weren’t quickly resolved and the staff are all very friendly and professional. I always have access to my locker when I need it (with my personal code to get in after business hours) and I was able to find a locker that perfectly fits all my things.
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August 2024 by Kim McCarthy
The two ladies here are so helpful! I've never done this before, was in a panic and they figured out the things I couldn't. Thank you!!
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August 2024 by Cody Barr
Awful customer service. This location was closed without notice upon my moving day, so I had to scramble to find a new storage facility. I was issued a refund, after multiple separate calls and emails, but still was charged a nominal fee for a service I was unable to even use!
Save yourself time and energy, use the uHaul storage on the other end of Cornwall. It is easier to access, safer to use, and the customer service is infinitely more professional.
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August 2024 by Charlie Gillingham
Angela offered great customer service
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August 2024 by Stephen Scott
Nice group to deal with. Pleasant, professional attitude. Easy access and very clean unit.
Thanks for making my life easy with zero hassle end of lease.
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August 2024 by Just Jess
Love this
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August 2024 by Bee Rich
Arrived and found the storage unit quickly. There was plenty of room for the UHAUL Truck to back in and unload. The space was clean and dry, despite the rain outside. Booking was simple and straightforward. Insurance available.
