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January 2024 by Sandy Goldfarb
The Store Manager is very helpful, the entire staff is great, and all the pharmacists, including the owner are great!!! Also, in cosmetics, Cindy knows what make-up, or cream is good for your skin, especially if you are over 65 yrs of age.
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November 2023 by Jesse Anderson
Price gouging is definitely real at the shoppers. Plus it has the worst pharmacy service I have ever experienced.
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November 2023 by Brian B
Waste of time - prescription was specific intake person agreed and said no problem - waited 30minutes to tell me can’t provide - waste of time
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October 2023 by Arthur Forget
Store is OK but the pharmacy is extremely rude on the phone and in person.
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October 2023 by Robert G.
I had my prescriptions transferred here. The software to manage your prescriptions does not work. I requested a refill for the day my prescription was to expire and they were not done. I was informed that I had to do it that exact day. When I went in to pick them up the lady had the expression of a cult follower. Just a flat emotionless expression. She looked like a white girl that had become a particular religion. When she cashed me out I thought that the price was so much more than I had paid in the past. I asked if my insurance had been used. She said that my insurance information had not been entered. You have to check everything. Another software issue. They always seem to be having computer issues at SDM. I am available for employment with 22 years in the IT system development and support. I see that there is a pharmacy in Long Sault. Perhaps I will go there.
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May 2023 by Christine El-Khauli
Absolutely the worst pharmacy I have ever dealt with, the pharmacists pass the buck. Even if you go in check see what is needed they still mess it up. No accountability from staff on giving incorrect information, just a half hearted apology and a shrug. Save yourself time and aggravation find a different pharmacy.
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May 2023 by Kim Craibe
This location is one of my favourite stores in Cornwall.Great customer service.
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April 2023 by Nghia Huynh, Ca
The shop is new at good location. However, the staff need to improve their services to customers.
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March 2023 by Troy Blackadder
Amazing and friendly service from the pharmacist who was on March 8th at 7pm Hala. I came home from a trip down south with a bad sun reaction. Not only did the pharmacist know what was wrong but within 15 minutes gave me a prescription for a cream to help with the healing. I am very thankful for the great customer service.
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February 2023 by gerry meilleur
regarding the Pharmacy-worse i've ever been to in my life. to start rarely if ever answer the phone. i'll stick to one item as be typing all night. my main problem is the refill process. 1 doctor is out of town. so i called the pharmacy on a wednesday to get a refill faxed. took 3 times to call-but okay. thursday i note that medication no longer in system-i assume it's updating. fine. on friday still not in system so i decide to follow up to ensure refill request was received. 4 calls not one answer and to make it worse the refill appears while i'm on hold for the phone. coincidence or not. no idea. but around an hour on hold for both days is ludicrous. then i notice refill request can't be made til sunday. the day i'm out of medications. so i wait til after midnight to send refill request (1245 am sunday) and hope for the best. meanwhile i'm concerned as their system is like this every month. i have had a previous discussion with a pharmacist. online even says be ready by tuesday 9am. i'm out now. my med not ready til around 6pm. so around 9pm at inconvenience i go get them-snowstorm. i had already missed a dose due to this system. ABSURD. every month the same, i worry, will i get my meds on time? should i ration again? not helping my health and just creating havoc. never know what will happen. the system is a joke-hurts me every time. add pharmacy so slow. i HATE this pharmacy so much that again at inconvenience i'm looking around to change pharmacies even tho this location has great hours and is far closer to me than other locations. Shoppers to me is worsening health/scenarios and should be looked at. doesn't even deserve 1 star. seriously when causing people to miss doses as so slow and ineffective-massive issues here.
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December 2022 by Shai Shandil
Had the most terrible experience here. The pharmacy assistant refused to help despite our plea.We were traveling and had forgotten my child's prescription at home. Luckily, our family doctor had emailed it to us. This person refused to take the emailed prescription. I asked her if there was a place where I could get it printed out, "no, I can't help you". Ok, if we go get it printed and bring it back, will you be able to fill the prescription then? "I guess we'll see".I was surprised by the lack of empathy, and said so. Then left, utterly disappointed at be the lack of humanity.
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December 2022 by kitty Cat
They never have anything in stock the staff are rude .. never again ! Ill go to Jean Coutu from now on !!
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November 2022 by C De Cuypere
The rude person who called to say that my credit card was declined and my mother's prescriptions would not be delivered should have tried running it again before calling me because there was no problem on my end. When she did that and it worked, no apology was offered.
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November 2022 by Brenda Mclaughlin
Went here to get our covid and flu shot staff are so friendly and helpful, they have some good sales and a great selection
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October 2022 by Original Gamestir
This is shoppers drug mart where most people get there medications filled . The long standing company of pharmaceutical needs. They have everything that you need here . Over the counter to under the counter shoppers drug mart has what you need. There storefront is very clean and the employees always give you great service. If you have a promblem or you can't find something in the store there quick to help and make sure t you find what you need. Also they have a rewards point system where your purchase give you points on purchases not to shabby .
