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November 2023 by Kimberlee Kim
My daughter who is 23, has type 1 diabetes. On Tuesday she contact walmart pharmacy to get some more long lasting insulin. She was out of refills. Walmart apparently faxed the doctor. My daughter told them she really needed it and if they would give her an emergency one. THEY REFUSED! Next day, shes taken into Cornwall Hospital via ambulance because her body is shutting down! She needs insulin to survive! It took the hospital 2 days to stabilize her insulin. She was released today. Hospital sent the pharmacy a prescription at noon today. After spending the-day waiting for the pharmacy to contact my daughter, she decided to go in to the pharmacy to ask for her script. Cornwall hospital told her the next time she went in there to record the conversation. Cornwall Hospital is making a complaint. for refusing insulin, its against the law. That is something she needs to live. They told her they hadn’t gotten the script yet. Then they found the script and then they told her that one of the script items they have is not available till Monday and that they don’t have time to fill the other one because they all wanna leave and go home. That conversation we have on voice recording. You hear the conversation of the staff saying that they don’t have time to fill it because they wanna go home. Are you kidding me right now? They had nine hours to call her and tell her they had none so she could’ve went somewhere else! Second time on refusal for insulin in less than five days. I don’t think the pharmacist that work there realize how much trouble there going to be in. I’m so happy that Cornwall Hospital was there to save my daughter. I’m pretty sure a formal complaint from the hospital on Walmart might show them that health is not a joke!
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November 2023 by Me Me
I really don’t like the layout of this location. The isles make me feel claustrophobic. The isles are way too narrow so people can’t get through and everyone ends up in each other’s way.I also find they’re out of stock with things more frequently than other locations I’ve been to.
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November 2023 by Lina McBain
It's not everyday you experience a family medical emergency while shopping. Yesterday was that day for my family. I can only express praise and gratitude to the walmart associates and manager Elise as well as the pharmacist for assisting me in a calm manner to call 911, call out a code of alert and greeting the paramedics and firefighters at the door to lead them to us. My grandson Azzy, the light of my heart had a febrile seizure and stopped breathing. The associates and staff were supportive and followed their procedures with ease making this experience an easier one. My grandson is stable, all in part because of Cornwall's Walmart associates and management's quick and efficient response.Not everyday for our family but THIS Walmart experiences health emergencies regularly.Thank you from our family. Thank you for calling to check up on us and Thank you for your dedication to your patrons!I hope Head Office sees this!
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November 2023 by Jessie Shepherd
Been calling the pharmacy no is answering the phone. Or you get a busy signal or your waiting for 20 minutes just have no one answer. WHAT A JOKE. I'm so glad I'm not in desperate need to have my medication.
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November 2023 by Randy
Horrible anymore don't use there online grocery order they never have items or just cancel your order... Walmart trash ?️
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October 2023 by Louise Lavallee
Saturday 11am only 3 checkouts open and the shelf checkout, 11 of them shut down. This is not acceptable. Very poorly manage.
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September 2023 by iiNekoMattyii
decent prices but the shelves are always empty and if you get the older short lady who checks your respites by the door she accuses everyone who walks through the door of stealing.overall they need to actually stock the shelves and let go of the senile lady whos falsely accused me and even multiple familys who were leaving at the same time as i was of stealing about 30 times now.
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July 2023 by Gagandeep Singh
HiWe request you to introduce international food section at your store because we have to travel ottawa to buy indian dry food and spices
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July 2023 by Beant Kajjal
Very rude old ladies working in Walmart , they do not know basic rules of customer care behaving like they own entire business , one lady tried to push me away to pass by at counter she was wearing yellow dress of Walmart other at cash counter was also really rude this kind of old ladies with bad temper should be eliminated from Walmart with cashier lady and other working lady , they no sense of talking to customer this kind of ladies should be removed from their job really bad services
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June 2023 by Melanie Jodoin
Yesterday I went there to get a bed frame Which I checked online to make sure they had Stock, which they did, I get there can’t find them , no employee to be found took me a while to find a floor person and it was from another department, so he found the person who works in that department, she couldn’t find it she said it’s not in the area where they should be, I ended up finding it and showing her where they were. You’d think if they are not in the right spot as her job she would move them to the right spot. Same issue today, I sprained my foot and my partner went to get me an ankle brace, said they were in stock, gets there can’t find them, ask for help from pharmacy, they told him to go to customer service they would have them, pass the buck to them; for them to tell him there is 5 in stock and they are at pharmacy, go back and pharmacy says oh well we can’t find them then, never bothered to check Anywhere else and customer service said they do have them and they are in stock, left empty handed, horrible store; never get any help there, never enough staff on the floor doing their jobs, and never really willing to help, this is the only store we get the worse service
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June 2023 by Me Len
Disappointed. Bought corn at 67 cents each, to arrive home with low quality. Dehydrated corn & molded corn, crushed niblets. Think crushed niblets employees would handle our food better... Should not liquidated rotten food on customers... so so sad
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June 2023 by Elle M
This review is based on the interaction with one of Walmart's employees; Visited this store on May 29, 2023. Lise D, the cashier who served us at closing time, was very friendly, courteous and helpful.
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May 2023 by Kyle Marleau
As I sit here and wait for my grocery pick up for 1.5 hours after several calls and being told it will be right out, I have time to reflect on how much of a garbage store this is with garbage employees, the reason we do our shopping online is because we do not have time in our lives to go inside and spend the little time we have in our busy lives to do groceries.Absolutely trash service. Walmart should be ashamed of they’re customer service, I will no longer be shopping here and I will make sure I let everyone I know not to come to this horrendous, over priced store with the worst customer service I have ever dealt with. Absolutely ridiculous to have to wait 1.5 hours in the heat with a 5 year old in the car waiting for your useless employees.Last time I come hereSincerely a very ticked off customer who just spent 400$ on groceries to get terrible service