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October 2024 by Nina Georgiadis
I especially appreciate the pharmacy assistant. He is diligent, intelligent and truly caring.
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September 2024 by Jim Rankin
A year ago it was terrible. But for the last six months it has been great!!!! Friendly, helpful, on time! Couldn’t be better. I use it twice a week.
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September 2024 by Mr Philips research associate
The Pharmacy staff at the Dundas Rexall are reliable and extremely helpful. So glad to have them available.
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August 2024 by Richard Hutchinson
Booked a Covid booster appointment. Glad I called ahead because even though they booked and confirmed the appointment, they had no vaccine.
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May 2024 by Daniel Jolicoeur
This Dundas Rexall Pharmacy , is conveniently located in a huge building ,with many medical services offered ,under one roof , so to speak .
Awesome one stop medical stop , like
a Familly Doctor’s office, Massage Therapy , Expert Foot Care Clinic ,
Lifelabs Blood Lab , X Ray and
Ultrasound Services , ect …
5 stars for centraly located services .
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February 2024 by Marvin Ross
Made an appointment for my wife and I for covid boosters. Date was confirmed and we received numerous reminders from Rexall for the date and time but when we got to the store, they had no idea we were coming. It was a Saturday and they asked us to come back on Monday but I refused. They said they had no vaccine and they had no link with the Rexall computer but they were able to print our forms filled out online. Then they said the vaccine was past its due date then they checked and it wasn't so we got our shots. Then they could not enter it into the government database because the pharmacist was relief and no one gave her the password.
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February 2024 by Emily D
Worst pharmacist we’ve ever had. They did not have two items in stock when the doctor sent over the prescription. Instead of letting us know, they placed half the order and told us to go to another pharmacy to place the rest of the order. They lied when they said that they attempted to put the prescriptions through insurance. For the items that they did put through, they did not put them through properly, which resulted in more paperwork. They did not give enough medication for our 5 year old. When we called, they argued and then charged us for the additional amount which should have been covered. We will not be going back here.
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February 2024 by Syd Wilkinson
I went to the pharmacy today to get a prescription filled for my mother who was having a flare up from her COPD. Cameron was amazing and filled it for her while I waited. Excellent service
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November 2023 by penny ross
I had booked an appointment for my Covid booster this morning..I was very disappointed in the lack of professionalism. I booked through the City of Hamilton website..and completed all information required online. I was asked to complete that info again. As well it didn't appear that staff knew what they were doing..I see this as a medical procedure and would expect a higher level of professionalism .
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July 2023 by K “kh” H
Can’t count your meds accurately , wrong dosages , overcharged , I have more faith in my coffee being made correctly than this pharmacy actually following a doctors prescriptionand don't bother trying to speak with the manager, they don't return calls etc. they don't value their pharmacy customers at all. the turn over rate at the pharmacy , is likely a contributing factor, but you can't even have a discussion about that, with a manager or their customer service lineso glad I went to Lee's pharmacy,
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June 2023 by Ken Heydrich
Can’t count your meds accurately , wrong dosages , overcharged , I have more faith in my coffee being made correctly than this pharmacy actually following a doctors prescription
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April 2023 by Northshore Destination
Worst pharmacy. Service continues to decline precipitously as time passes. Prescriptions are not filled even when calling in advance to let them know you’re dropping in. When asked for a phone call when medication is ready, no one calls. There is always an excuse and obfuscation for their errors. What should be a quick visit ends up taking an inordinate amount of time because something is usually missing or not prepared. They just can’t seem to get it right. Unfriendly service with a lack of self awareness or empathy. Also, 5 large ordinary bandaids for 21 dollars and change? Get real. The store doesn’t even deserve one star.
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February 2023 by Robert
I have dealt with this store for years, and slowly the pharmacy staff has become worse than acceptable. Time to move on
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December 2022 by H Y
Pharmacy staff are extremely unprofessional and irresponsible. Not recommended.
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October 2022 by Mary Lawrence
Nice floor staff but automatic door button in to the building is not accessible because of its location. Have asked for 5 years to register complaint with building owner but they have refused to do that or even take it seriously. I’m disappointed in their lack of customer service in this area. Makes it impossible to transfer more of my business there
