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December 2023 by Kevin Mbi
Bryan was super helpful and accommodating .
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October 2023 by N Abaid
Very helpful owner. Provided me with all the details I needed for my vacuum.
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October 2023 by ron gilchrist
This guy should of been a door to door vacuum sales man . He scammed me and i was his cottage neighbor.I wouldn't trust this guy as far as i could throw him. Its hard to trust someone when they go back on there word. I also noticed there friends don't last long, so that tells me alot abought someone's character. And the wife is a real sweet heart . What a mouth piece. Extremely disgusting woman if you want to call it that.I word to the wise, be careful whom you business with and always read reviews about the company your buying from.We could be headed for a bad economy in the near futureBe wise whom you do business with!!
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June 2023 by DEBI
Best knowledgeable staff. Great customer service.
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March 2023 by Noneya Business
It's so nice to walk out of a store with 0 buyers remorse an a all around fun experience
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February 2023 by Nancy J
This is the place to go if you want advice and suggestions on types of vacuums that are best for your application. The owner, Brian, is very knowledgeable about the products and has lots of supplies such as bags or additional attachments for the unit you choose. Friendly service and reasonably priced products. 5-star small business for sure.
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August 2022 by Darlene Allain
This shop is the BEST worth the drive from Waterdown!Great owner and great service when your machines break down, this is the shop for you.
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July 2022 by Rod
Answered all questions and gave me useful suggestions
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June 2022 by J.S. Veter
I believe very strongly in supporting local businesses, but my experience with Superior Vacuum was very disappointing. I called them about repairing my 2-yr-old vacuum. I explained that I thought it was the switch. The man on the phone was nice and told me to bring it in, he'd have a look. I brought it in. The man who met me barely looked at my vacuum, told me that it was probably a power issue and that there was nothing he could do to fix it. He couldn't get parts as there were none available; the manufacturer didn't supply parts; he could maybe take it apart but it would probably snap and that would be the end of it anyway. I decided to get a second opinion. I love that vacuum and I'd paid a lot for it. The next day, I took it to a vacuum repair place near my work in Mississauga. The guy there charged me $70 and it was repaired the next day. I've been using it 3 weeks now, no issues. So, I guess if you want a new vacuum, you could shop at Superior (I won't), but if you need something repaired, reconsider.
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June 2022 by Francois & Hilda
I received great service before, but on the occasion I failed to see a switch which had been accidentally turned off. The gentleman I spoke to handled this with humor, and didn't make me feel stupid. And he didn't charge me.Great service, thanks.
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May 2022 by Ure Nice
Bought a yellow commercial vacuum and it has exceeded expectations. Brian as well as the lady behind the desk were plesant ,knowledgable and willing to answer all my questions. Service like this is truly a "lost trait" thanks it really really suuuuucks?
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November 2021 by Keran Jones
Picked up , repaired and returned our CV. Very timely and cost effective. Good as new. Great Service
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September 2021 by Hazel Oliver
Trying to buy a central vacuum system sight unseen during COVID shutdown is not an easy job but Brian made it easy for me. We had several phone conversations & I sent him the pictures he needed to make an estimate of costs to install. We discussed the product & tool package & what I received has not disappointed me. A shout out to Ken the installer for a very neat job. I would recommend Superior Vacuum to anyone looking for a good job & a quality product at a reasonable price.
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November 2020 by John Shimmell
Very Favorable and Positive Experience!I had purchased a new Beam Central Vac here in 2014, when the original that came with my house died. The new one recently stopped working so brought it in… The motor was burnt out and replaced under warranty, no problem...there was a switch issue on the hose, that was diagnosed and fixed quickly…Also had a problem with the low voltage control wire clips, which was also fixed under warranty, no problem.Excellent Customer Service!I was extremely impressed with their skills and how I was treated as a customer. I would definitely recommend Superior Vacuum.
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November 2017 by susa4978
Superior Vacuum ..... Superior service ..... Always!
