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March 2024 by Northern-Ghost
Great little store to shop at when open as staff friendly and lots of stuff on sale. Biggest drawback is store will not open unless someone from the pharmacy is there and too many times they show up late. Like today, people lined up to get in and when we walked away was 40 minutes after should have been open and doors still closed. Lost business does not pay the bills we would say to the owner.
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January 2024 by jeff brown
Usually great for customer service wish the times were different though.
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July 2023 by Amy McMillan
Very helpful and knowledgeable staff
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June 2023 by Peter Murray
CleanCourteousFriendly staffWould definitely go there again
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February 2023 by Wes McCallum
I'm just lost going in a drug store. They have always been happy to help me. Never have waited long on subscriptions. The only thing that has been an issue is parking. No parking lot. Street side or around the block.
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January 2023 by Swanie_64
A down home friendly drugstore with smiling happy faces. The manager and her staff always go out of there way to get you whatever you need and the pharmacy staff are always onto of their game. There is always a positive atmosphere and happy friendly voices!!
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December 2022 by Rhodie’s Journey
Always good service. Never had an issue. Friendly staff.
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December 2022 by Vanessa T
Great selection and helpful staff.
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December 2022 by Summer Elliott
I've always had very pleasant experiences when I've gone into IDA. Everyone has been very nice and helpful, the one time I had to use the pharmacy the pharmacist at dealt with was very knowledgeable and helped me out quite a bit. They used to print out people's prescription lists, which I've heard has been really helpful for friends of mine.
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December 2022 by Lee McNabb
Nice people but lacking in supplies. Never stock up on flyer specials. Been in retail myself, so I know that staff gets flyers before flyers are delivered. If you not going to stock up on basics, then just sell medical
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December 2022 by Allison Anderson
Rude customers service I couldn't believe how bad I was treated for asking a question about the scan of code
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December 2020 by william Needs
Highly recommend this place. Staff are very knowledgeable and friendly will go out of there way to assist.
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December 2020 by Rick Fascinato
Very friendly knowledgeable staff
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December 2019 by Rick Evans
Great pharmacy, and friendly staff.I moved here from Mississauga not long ago and transferred my prescription(s) with no problem at all.Kudos to Cathy who has a great memory and is always helpful.I highly recommend IDA in Durham.
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December 2019 by Heather Olliff-Holloway
I would recommend using another pharmacy when in Durham - either the hospital or head to Hanover. I was discharged from Hanover hospital and opted to use my hometown pharmacy - prescription dropped off at 4:30 and the pharmacist asked 3x if meds were required that night. Answer was a consistent yes as I required the pain meds. Pharmacist requested that they be picked up by 5:45. My spouse went by to pick up at 5:45 and they were closed - despite hours posted stating they are open until 6!! When you are the only retail pharmacy in a small town you must stay true to your hours out of respect for customers. I will never use this pharmacy again nor would I recommend. Go elsewhere!
