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October 2022 by Roy Whitman
I have changed my review temporarily. Taking my sled back to see if they can rectify the problem.
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October 2022 by Steve Carter
I am about to bring my quad back in for the third time for the same problem. I get the impression that parts are installed by guessing what is wrong without actual diagnosing. I am in for around $800.00 with nothing resolved. I am part of an ATV club and I have not been able to join in many club rides this summer due to the incompetency of the service techs.I am at my wits end.I have heard a lot of negative things about this place, and now I know why.
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November 2021 by Cheryl Carbone
Terrible - as in NO - service. We waited at the counter. Someone was being served and two employees looked at us but did not ask us of we needed help. We needed help and wanted to buy 2 batteries. We walked out and went to Maslack. We were served and the gentleman loaded them into our car!! Great service at Maslack.
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November 2021 by Joey Joejoe
The staff are great. Any parts I've ordered usually come in a day or two.
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December 2020 by Rachel Van Santen
The store had a sale on boots but didn’t have my size in stock. They ordered my size and had them within 5 days. Very friendly staff and great service.
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November 2020 by Ted Neill
Somehow my order for a carb rebuild kit got delayed (pandemic overload was probably the reason!) and John kept trying to find out what had happened. Finally it came in and John called me to inform me it had arrived and he brought the part straight to my door...even though I had yet to pay for it...he said "I trust you....come in on Monday and we will straighten up. I know you were waiting for this part and I'm sorry it took longer then normal to come in" - Wow!!! Customer service and small town trust etiquette...I certainly will be doing business with these guys again!!!
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September 2020 by Connie Gardiner
Thank you to Neill & Bill for going above & beyond to get us our Commander!! Just enjoyed the trails this past weekend & she was awesome!!! ?