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March 2024 by Karen George
Delivery guys were so friendly and accommodating, very professional !!!! Well done. Thanks
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March 2024 by Amy S.
Best buying and delivery experience I have ever had buying furniture!! I would not hesitate to recommend this company based on their honest pricing, beautiful showroom, free delivery, amazing custom furniture and friendly and careful delivery staff. Even the small details like gifting a nicely wrapped bottle of maple syrup upon delivery sets them apart from the others. I will be back to buy more items for sure!!
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February 2024 by Robin Honey
Thanks to Jody for his patient and responsive help as we worked on finding the perfect sofa for a very specific space in between a window and a door but in view of the TV. Great selection of options at various price points. Even choosing the fabric via email as we live out of town was made easy. Highly recommend a visit to their beautiful showroom.
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February 2024 by David Jay
Perfect. More than happy with our purchase and delivery was fantastic. Actually arrived in a truck with their company name on it, not sub contracted out to a dime a dozen transport company. We'll be back.
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November 2023 by Jra Stevens
We would like to thank the Chervin team for the amazing service we received. Jody, Karen and the delivery team were awesome! We truly appreciated Karen coming to our house to assist with the design of our living room and the furniture selection. We would not hesitate to recommend Chervin to anyone.Thanks again for all of your help.Jamie and Rita Stevens
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November 2023 by Tyson Brown
Bought a bed from Chervin Elmira in 2021, fantastic service and quick delivery. Had a warranty claim on the mattress not long ago and the process was simple and fast and they communicated the whole way through. Thanks Carter and Team, will be back.
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October 2023 by Deb Mertin
Chervin has surpassed expectations with customer service, delivery and communication. Jody was an awesome sales rep and would highly recommend purchasing furniture from Chervin . These pieces were delivered to Owen Sound and so absolutely the best experience from start to finish .
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October 2023 by Terri Breen
We had a wonderful experience with Chervin Furniture. The showroom is large with lots of selection, and the sales people were very helpful, but not pushy. Steve was wonderful, and the delivery team went above and beyond to get our order to us quickly. Well worth the drive from Cambridge.
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September 2023 by S Geetha
Very happy that we brought our furniture with Chervin. Customized our modular sectional and Jody was very helpful in sending the design pictures per our floor plan( multiple times) and very patient in working with us as we requested many possible options to accommodate our needs, and gave some plans for payment as well. Our sectional was an absolute stunner. On time delivery by Chervin team itself, they are very meticulous in handling while bringing it inside the house.Highly recommend Chervin. The collection in their showroom is unique too. Highly recommend visiting the hidden gem in Elmira.
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September 2023 by Daniel Forestell
I am really pleased with Chervin furniture. The delivery people are always very polite and obliging. The furniture is excellent quality. You would never get such great service from any of the large furniture chains. They also bring a free bottle of local maple syrup with each delivery. What a nice touch. Karen the salesperson has been great, she always provides great suggestions and follow up. I strongly endorse Chervin’s Furniture in Elmira.
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September 2023 by Robert Reiner
Excellent customer service provided by Chervin Furniture of Elmira. From the initial contact with Jody Leis to the sale and subsequent delivery, everything was perfect!I highly recommend Chervin!Regards,R.Reiner
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August 2023 by Jack Coups
I have never in my life experienced such high quality and standards as well as the bet customer experience. So grateful to Jody and his team. Would only recommend shopping at Chervin Furniture & Design. Absolutely Amazing. Virginia Coups
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August 2023 by Mike and Rhonda Gascho
This store and managers went out of their way to look after us with an issue with our chair. They were very kind and willing to help. And got it done fast. I would recommend them fully. Great service and kind people. Thank you so very much.
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August 2023 by Dianne Amy
Amazing service. Wonderful staff. Thank you so much
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July 2023 by Al Rettinger
We are extremely pleased with the overall customer service. The 2 young gentleman that delivered the product were professional, knowledgeable, and friendly.Al & Helen Rettinger
