Waterbed Gallery in Elmvale is a small family business known for its wide selection of waterbeds, mattresses, and bedroom furniture. Customers praise the store for its friendly, knowledgeable staff who provide excellent customer service. Many reviews highlight how staff members, especially Terry and Mike, help customers navigate options, answer questions, and find the perfect sleep solutions. The store offers a variety of products, including waterbeds, memory foam mattresses, mattress protectors, pillows, and bed frames with storage drawers. Customers appreciate the store’s helpful explanations of different mattress options and their willingness to support clients even after purchase. The business is commended for its quick and reliable service, such as promptly repairing a waterbed with a warranty repair, with parts delivered and installed free of charge. Customers also mention being satisfied with the comfort and quality of their waterbeds, noting that they provide the best sleep they've ever had, with adjustable firmness and temperature to suit individual preferences. Overall, Waterbed Gallery is recognized for its top-notch service, product knowledge, and a personalized approach that makes customers feel valued and confident in their purchases.
Excellent advice and customer service from Terry , saved me from a waterbed leaking disaster.
December 2025
Purchased a water pillow.They shipped it for me. Smooth transaction and pillow came quickly. Had a question about the pillow and customer service was great. Enjoying my comfy pillow. Thanks Rob
August 2025
We had a problem with our waterbed and they helped solve it at reasonable price. Good customer service and they stand behind the products they sell.
