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March 2024 by Sandra Wilkinson
Tim Horton location Elora Hwy 7 has gone down hill fast. Visited yesterday no one in line lots of employees standing around. Garbage not emptied over flowing. Tables that were empty not clean. We found a side table near window ledge full of what appeared to be crumbs and garbage on floor. We found service has gone down hill fast and cleanliness also sadly.
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March 2024 by Jennifer Shepherd
There’s been a real decline in service at this Timmies location over the past few months. Service is slow and abrupt. Parking lot and drive thru are littered with garbage.
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March 2024 by Laurie Lancaster
We have stopped here regularly but refuse to now as the bathrooms are never clean and the coffee taste watered down always. Have seen people return their coffee twice and then ask for money back as its so bad. Won't go back.
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March 2024 by Andy M.S.
I'm very sad about my favorite French vanilla, it was just a HOT WATER, NO TASTE!
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March 2024 by Sherri Loughlin
We went inside for a turkey bacon club. Service was slow with three people on one register. The sandwiches had half the usual amount of turkey, bacon and vegetables and double the mayonnaise. Not ideal.
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March 2024 by Nan C
Terrible service at drive thru window. Coffee was just warm and donut order incorrect. The maple donuts we did get were upside down and stuck to the bottom of the paper bag. Told us one price when we ordered but charged us a different price at window. As soon as I tapped my card he shut the window abruptly and turned his back.
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March 2024 by Gerry Poulton
Why when you buy hot chocolate and the place is empty and the servers can see its for little children is the drink served scalding hot?
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March 2024 by MANOJ MOHAN
Had a very bad experience ?, bad service. The associates working are rude.Had to wait longer to just get a coffee. Would appreciate it if the management took up this issue seriously.
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March 2024 by Adam Yemen
Guy making food refuses to wear a hair net. Hopefully no one else finds hair in their food
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March 2024 by Sarathkumar
Awful service. Irresponsible behaviour from staff. Not at all
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February 2024 by Robin Kerr
Always clean and not bad
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February 2024 by Sergey Osipov
We are visiting Elora 5-6 times a year and always stopped at this TH. Not anymore.Today at noon we entered an empty house and we had one lady in front of us in the line with a simple order - few tea and bakery items. And we waited and waited and waited.There were about four employees, they show how busy they are. Moving around, no any attention to customers - to us. A couple behind us - just turned out and left.Finally I asked the guy - can I see a manger? He was rude - what do you want, I said - bring him here I'll talk to him. manager did not show up.2 guys take our simple order. There were only drinks and bakery menu on big screen display. I asked - do you have wraps - the answer was - it is not a breakfast menu now.I believe it is an example how new management and new team can spoil the reputation of the originally good place.
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February 2024 by Patrick Lang
Man working the drive thru is extremely rude. He got our order wrong (which is fine). He then proceeded to tell us it was our fault for not double checking and that we are holding up a line of five people, then rudely thrusted the proper drink out the window and closed it without saying anything. If the employer is reading this, he was working the drive thru at 12:20 on February 3rd
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January 2024 by darshan patel
I’d give them 0 stars if possible, Very rude behaviour employer name is Rajat and one more and add photo both employee today morning buy one xl French coffee with survey form but this both buy not accept survey form and for this coffee charge is $3.66 and also he argument with me Tim Hortons not accepts survey form but me every week buy this coffee at Elora location and also other employee charge $1.10 and accept survey form.
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January 2024 by Ali Maitland
Garbage customer service if there even is any. EVERY TIME my order has something wrong with