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November 2024 by Talal Qayyum
Had such a good experience with Dora that I came to leave a review. Not sure why this depot has such bad ratings. She was great!
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November 2024 by Reviewer
10 mins to help a customer mail a letter. I know it's Halloween but maybe the lady's silver outfit is a little much for a government employee. She can't even walk with those shoes.
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October 2024 by Nutty4nsx
Wow,wow,wow
Received a posted notice that they couldn’t deliver the mail due to difficulties accessing the mailbox all true as we had to evict squaters from this property with the help of the police. The problem lies with the number for the supervisor left on the form that I’ve called and left 3 unanswered messages!! I then tried to call the location only to confirm several other reviews posted here that nobody picks up the phone. I’ve called 7 times until the operator comes on and disconnects the call.
They need to reinvent themselves ASAP or they will be the next Blockbuster….
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September 2024 by W C
The service at this location was amazing. Staff were friendly and patient making the whole experience stress free! Highly recommended if you need to mail a package in the Etobicoke area !!!!!
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August 2024 by Oneeb Khan
Dora is very professional and extremely helpful. I had a few issues with the delivery, she went above and beyond to assist me. Her customer service and problem-solving skills are excellent. Dora, you are amazing! Thank you for your help!
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July 2024 by Neha Khera
Very rude gentleman!! Argued about providing one strip of tape. Customer service does not exist at this location. Save yourself the headache and go to a different location.
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July 2024 by C D
The guy there was very helpful, professional friendly, patient and efficient! I will definitely be back to this location!
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May 2024 by J H
Idiotic staff. Made me buy tape to tape one corner or they wouldn’t accept package. Embarrassing customer service.
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May 2024 by E Fabian
Stubborn, rude, power-tripping people working here (not everyone but you know that saying it takes one to ruin the bunch? It rings true here). They literally play power trips because they CAN despite me having actual pictures that Canada Post is in the wrong (yes I actually took pictures of the package alongside a ruler showing the package was within scope, it is not so hard nowadays considering everyone has a smartphone). But of course they ARE Canada Post and are emboldened to be rude because they can get away with it at the cost of the actual customer which is unacceptable. It is not the first time I had issues at this location so this comes as a shock to absolutely no one.
The package in question which was DENIED (again because *power trip*) was taken to another Canada Post location that took it with no questions asked - LOL, and shipped it with no problems whatsoever. The recipient received the parcel the next day so there is a happy ending here despite this location doing everything they could to turn a non issue into a problem.
Some say Customer Service is "dying" and non-existent in today's society and this is definitely true here. I will avoid this location. Dealing with this level of hubris & audacity is never worth it but my time is worth a lot more than dealing with this level of petty; especially when my costs (gas, time, & the cost of the CP Xpresspost envelopes which are expensive) come into play and are blatantly dismissed because someone is having a bad day.
Do not recommend this location at all and they get a very enthusiastic thumbs down - way down, from me.
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May 2024 by Vatsal Patel
I can’t give 0 star otherwise I would,Worst canada post location ever, I went return my amazon parcel and the guy who was working there was very rude to me and he was asking me for mandatory donation (which might goes to his own pocket)
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May 2024 by Damian Francois
Dora was excellent at her job and extremely helpful/kind. We need more people like this everywhere.
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April 2024 by Abu Abu
Do not go here. The lady at the front was extremely rude and very unprofessional. She is some Spanish lady and I didn’t get her name but she has no idea what she’s doing. She wouldn’t accept my package for some reason. She is extremely rude and should lose her job.
Do not go here, there are many better canada post. This one is terrible.
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March 2024 by Vivien D
Excellent customer service today, the guy there was very helpful, professional and friendly. Not sure why this place as such a poor rating but I got 5 stars service.
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February 2024 by Brett M
Disappointing customer service. They weren’t willing to put a strip of tape on a 6” x 9” box for me to seal it. Was told “we’re running a business here” and pointed me to a roll of tape on the shelf. Capitalism at its finest from your government owned organization. Went to Ikea across the road and they were more than happy to do it.
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January 2024 by Patricia M3
Such a friendly group of people - my new favourite Canada Post office!
