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October 2022 by Kim Andrade
Cheaply made, horrible customer service!!!Edited to add:The mattress is only 3 years old and has had several pieces of metal come out of both sides, scratching our legs, sometimes to the point of bleeding.The company will only offer a repair of the mattress and I must bring it to the factory which is 4 hours away!!
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August 2022 by Francis Sun
We are a freight forwarder. This company owe us USD690.00 detention charge and not pay us. This is not a honest company.
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December 2021 by H A
Yesterday, we got delivered Galaxy Queen Vanessa Mattress. The actual mattress does not even look close to the picture posted at National Mattress website (see pics below). There is not even a stitched label saying, its a Galaxy product and its specifications. Based on customer service response a white paper sticker on a plastic bag is the only identification. I seriously doubt, if it even meets the specification mentioned on the website. There is just a tag on the side saying it is made by 1369874 Ontario Inc. I would not recommend buying this brand to anyone. How can one tell which mattress is delivered??? There is nothing on the entire mattress which would tell what kind of mattress is this. Just a paper sticker that is all! QUESTION FOR OWNER- HOW CAN YOU TELL AFTER TAKING IT OUT THE PLASTIC BAG (WITH PAPER STICKER ON IT) WHAT KIND OF MATTRESS IS THIS?
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September 2021 by Lynn Haeussler
Worst company , customer service is horrible..my mattress is less then 3 years old. They want me to send it back at my cost and then it might not even be covered. Will never purchase a product from this company again.
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September 2021 by Christopher Runtes
Worst Customer Service Experience Ever.Will Not Stand Behind Their Products.Bought The Mattress Because It Was A "Canadian Company.Owned it for less than 3 years and the sides have totally collapsed and they will not Warranty it.DO NOT BUY ANY PRODUCTS MADE BY THIS COMPANY CHECK THE MANUFACTURER'S TAG.Since I can't reply to your response I will correct you here.Our first email was sent December 28 we did not receive a reply until January 21.Then you don't respond again until you are threatened to stand behind your product.All emails are sent without a name attached including one from the owner.What are you hiding?Abysmal behavior for any company.You should be ashamed.You are scamming the public and should be charged with fraud and go to jail.
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September 2021 by Hatem Nassrat
They claim to give you warranty but they don't ... 2 weeks after my purchase and beginning of my back aches, they want me to pay for the shipping back and forth of the mattress and even then they completely went ghost. Today a year after my purchase and I still can't get an answer from them. They are a numbered business going by the name GalaxyBedding.ca stay away from them.
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December 2020 by robb1606
Wonderful Mattresses, Extremely Comfy With Amazing Craftsmanship And To Top It The Affordable Prices Are A Plus. I highly Recommend Them :-D
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September 2017 by msal9841
Excellent mattresses for a fair price.
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July 2015 by Maria1981
I have a mattress from Galaxy Bedding for over 5 year. My friend recommended this mattress and I am quite happy with it.
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October 2013 by pykler
They claim to give you warranty but they don't ... 2 weeks after my purchase and beginning of my back aches, they want me to pay for the shipping back and forth of the mattress and even then they completely went ghost. Today a year after my purchase and I still can't get an answer from them. They are a numbered business going by the name GlaaxyBedding.ca stay away from them.
